You may have noticed that your Grid View extension disappeared today in Google Meets. Due to a large number of known issues with Grid View, we have removed the extension where it was installed by us. If you installed it yourself it should remain. If you do not wish to continue to use it, please reference these instructions for how to remote the Grid View extension. If you wish to continue to use it, you are welcome to do so, provided it works well for you. If it was removed and you wish to install it, follow these instructions to install Grid View.
The Tile View in Google Meet will be expanding from viewing 16 people at once to viewing up to 46 people at once in the coming weeks.
Showing posts with label grid view. Show all posts
Showing posts with label grid view. Show all posts
Wednesday, June 24, 2020
Wednesday, June 17, 2020
Grid View Version 1.37 and Sidebar Layout
This morning a new version of the Grid View extension was released. The latest version is 1.37. Please make sure:
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- Your computer's operating system is fully updated.
- Your Chrome browser is fully updated
- Your Grid View extension is at 1.37
Before turning on Grid View, make sure that you first change the native Google Meet layout to "Sidebar". These instructions show how to do this.
If you are still experiencing issues, please email its@manhattan.edu to report the issue.
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Tuesday, June 16, 2020
GridView Extension Broken
Update:
At 11:00 AM the ITS team performed a test of the GridView extension version 1.36 that was released this morning. While the issue with showing attendees in a single column has been fixed, unfortunately we found that it has a new issue. Once the meeting hits 16 attendees, the browser crashes. We recommend NOT using GridView until this issue is resolved. In the meantime please use the Google Meet Native Layouts. This Knowledge Base Article explains how to use the Google Meet Native Layouts.
Original Post:
ITS is aware that an update to Google Meet has broken the GridView Extension. A new version was released this morning that ITS will be testing this morning. We will notify the community of our findings.
At 11:00 AM the ITS team performed a test of the GridView extension version 1.36 that was released this morning. While the issue with showing attendees in a single column has been fixed, unfortunately we found that it has a new issue. Once the meeting hits 16 attendees, the browser crashes. We recommend NOT using GridView until this issue is resolved. In the meantime please use the Google Meet Native Layouts. This Knowledge Base Article explains how to use the Google Meet Native Layouts.
Original Post:
ITS is aware that an update to Google Meet has broken the GridView Extension. A new version was released this morning that ITS will be testing this morning. We will notify the community of our findings.
Tuesday, June 2, 2020
Updated GridView Extension Available
A new version of the GridView Chrome extension has been released. The current version is 1.35. You should get the latest version automatically. If you haven’t already received the update and want to manually update, please view these instructions.
Previously ITS had reported a fix for the removal of more than one GridView extension. We have been made aware that some users are still experiencing issues after removing the second extension. This is, because you may need to clear your cache after you uninstall the extension. Please refer to this article for further assistance with clearing your cache.
Previously ITS had reported a fix for the removal of more than one GridView extension. We have been made aware that some users are still experiencing issues after removing the second extension. This is, because you may need to clear your cache after you uninstall the extension. Please refer to this article for further assistance with clearing your cache.
Tuesday, May 26, 2020
Google Meet Grid View Issue
ITS has been made aware that some users are experiencing issues when using the GridView extension.
If you are experiencing an issue, we recommend that you use Google Meet’s native tile view. This is only temporary until the issue has been resolved by the developer.
If you are experiencing an issue, we recommend that you use Google Meet’s native tile view. This is only temporary until the issue has been resolved by the developer.
ITS is monitoring the problem and will communicate any additional information that we receive.
Thursday, April 16, 2020
Google Meet Grid View Distubance Due To Chrome Update
ITS is aware that some people may be experiencing issues with their Google Meet grid view extension. If you are having issues please know that it is due to the release of a new Chrome update. If you continue to experience disruptions to your Grid View extension please make sure that you have updated your Chrome browser and are using the latest version of Chrome. In addition to this ITS recommends that after your update your browser, uninstall and then reinstall the extension if you are still experiencing issues.
You can check what version of Chrome you are using by accessing your Chrome settings or by following these directions. Please use this link for further assistance to update Google Chrome.
You can check what version of Chrome you are using by accessing your Chrome settings or by following these directions. Please use this link for further assistance to update Google Chrome.
Tuesday, March 31, 2020
Google Hangouts Feature Requests and Solutions
As the College has transitioned to online learning, we have been made aware of several frequently requested features for Google Hangouts Meet. As ITS only supports Google Hangouts Meet we have done some research to find solutions for these feature requests. Below please find the resolutions and follow this link for more detailed information regarding these resolutions.
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