ITS Service Catalog is Full of Features

In addition to tracking any tickets you submit to the ITS HelpDesk the TeamDynamix Service Catalog has a variety of useful services.

The ITS Service Catalog screen offers a variety of productive applications.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support, to customized Google Email and Calendar services:

Another useful feature: The "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets.

Reach out to IT Services with any questions:

• Email: its@manhattan.edu
• Call: 718-862-7973

ITS Service Catalog is Full of Features

In addition to tracking any tickets you submit to the ITS HelpDesk the TeamDynamix Service Catalog has a variety of useful services.

The ITS Service Catalog screen offers a variety of productive applications.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support, to customized Google Email and Calendar services:

Another useful feature: if you follow highlighted instructions, the "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets:

ITS Service Catalog is Full of Features

In addition to tracking any tickets you submit to the ITS HelpDesk the TeamDynamix Service Catalog has a variety of useful services.

The ITS Service Catalog screen offers a variety of productive applications.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event SetUp and Support,  to customized  Google Email and Calendar services:

Another useful feature: if you follow highlighted instructions, the "Ticket Request" tab offers a quick way to check on your outstanding ITS tickets:

New Ticketing Report Tickets Opened Yearly

This report displays number of tickets opened by year.

To see all of our ticketing reports, please click here.

ITS Service Catalog: Filled with Useful Resources

The ITS Service Catalog offers a variety of helpful features.  This screen provides a snapshot of IT Services: from Equipment loan, to A/V & Event Set Up and Support, to customized  Google email and calendar services.

Click here for the ITS Service Catalog.

Follow these instructions to track any tickets you submit to the ITS Help Desk:

The Ticket Request window takes you to a feed listing all your open tickets:



The Knowledge Base contains a library of articles focused on addressing Manhattan College specific software and hardware issues: