Showing posts with label feedback. Show all posts
Showing posts with label feedback. Show all posts

Tuesday, May 16, 2023

Your Feedback Is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.


Google Jamboard is a digital whiteboard that can be used by students, professors, and staff. It has a range of features from digital whiteboards to remote collaboration to video conferencing and more. ITS introduced them on campus during the Summer of 2017 and they are currently located in:

Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why, and how you are using it.


Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why, and how you are using it.


Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the Spring 2022 semester.

Tuesday, December 13, 2022

End Of Semester Feedback Is Needed!

Congratulations on the ending of another successful semester! 

We need your help! The feedback you provide about our customer service and some of the services and products available to you, is invaluable and helps us to evaluate and improve them. 

Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.

1. Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the most recent semester. 

2. Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.


3. Web Print (powered by PaperCut) is a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer without the need to install any software. ITS has taken the initiative to implement Web Print in the following computer labs:

DLS - 309, 314
LEO - 102
OMAL - 1FL, 206, 410, 506, Kiosk
RLC - 102, 103, 104, 105, 107, 208

Please take this 2-3 minute survey to tell us about your experience with Web Print and help us learn more about how we can improve this service.


4. Google Jamboard is a digital whiteboard that can be used by students, professors and staff. It has a range of features from digital whiteboard to remote collaboration to video conferencing and more. ITS introduced them on campus during Summer of 2017 and they are currently located in:

Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why and how you are using it.

Tuesday, May 17, 2022

Your Feedback Is Needed!

Your Feedback is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.

Google Jamboard is a digital whiteboard that can be used by students, professors, and staff. It has a range of features from digital whiteboards to remote collaboration to video conferencing and more. ITS introduced them on campus during the Summer of 2017 and they are currently located in:

Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why, and how you are using it.


Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why, and how you are using it.


Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the Spring 2022 semester.

Tuesday, April 5, 2022

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Monday, September 20, 2021

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Monday, August 30, 2021

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Monday, May 24, 2021

End of Semester Feedback Needed!

Congratulations on the ending of another successful semester! 

We need your help! The feedback you provide about our customer service and some of the services and products available to you, is invaluable and helps us to evaluate and improve them. 

Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.

1. Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the most recent semester. 

2. Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.


3. Web Print (powered by PaperCut) is a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer without the need to install any software. ITS has taken the initiative to implement Web Print in the following computer labs:

DLS - 309, 314
LEO - 102
OMAL - 1FL, 206, 410, 506, Kiosk
RLC - 102, 103, 104, 105, 107, 208

Please take this 2-3 minute survey to tell us about your experience with Web Print and help us learn more about how we can improve this service.


4. Google Jamboard is a digital whiteboard that can be used by students, professors and staff. It has a range of features from digital whiteboard to remote collaboration to video conferencing and more. ITS introduced them on campus during Summer of 2017 and they are currently located in:

O'Malley - 401
Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why and how you are using it.



Monday, April 5, 2021

Tell ITS!

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Thursday, March 11, 2021

Tell ITS!

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Tuesday, February 9, 2021

Tell ITS!

#TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Monday, November 30, 2020

Your Feedback Is Needed!

As the college has transitioned to entirely remote learning, please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.

Tuesday, October 20, 2020

Tell ITS!

 #TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.


If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one below, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Tell ITS icon

Thursday, September 17, 2020

Share Your Feedback With Google!

As Google continues to introduce new features for its products, ITS would like to encourage you to share your feedback with Google. This is a great opportunity to share your thoughts with Google on the products that you are regularly using! 

These products could include but are not limited too: Gmail, Meet, Chat, Docs, Sheets, Slides, Forms, etc,.  

If you are interested in sharing your feedback on the Google products that you use, please use this link to learn how.

Please note that Manhattan College is not a part of this process and has no control or part of the outcome of your feedback. 


Wednesday, May 13, 2020

Remote Working and Learning Feedback Needed!

As we have come to the end of a historical semester, ITS needs your feedback! 


ITS is evaluating our services and response to the 2020 COVID-19 pandemic in relation to the transition to online working and learning. We have specifically designed a survey for students, professors, and administration/staff to fill out.

If you fall into more than one of these categories, please fill out the correct surveys based on your roles. For example, if you are admin/staff but also took a class this semester you would fill out the Admin/Staff AND the Student survey.

These surveys are anonymous and ITS encourages you to please fill them out as thoroughly and honestly as you can.

Please note that you must be signed into your @manhattan.edu account to access the surveys.

Student Survey

Professor Survey

Admin/Staff Survey



Tuesday, January 21, 2020

Your Feedback Is Needed!

As another semester beings, we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.


Web Print (powered by PaperCut) is a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer without the need to install any software. ITS has taken the initiative to implement Web Print in the following computer labs:

DLS - 309, 314
LEO - 102
OMAL - 1FL, 206, 410, 506, Kiosk
RLC - 102, 103, 104, 105, 107, 208

Please take this 2-3 minute survey to tell us about your experience with Web Print and help us learn more about how we can improve this service.


Google Jamboard is a digital whiteboard that can be used by students, professors and staff. It has a range of features from digital whiteboard to remote collaboration to video conferencing and more. ITS introduced them on campus during Summer of 2017 and they are currently located in:

O'Malley - 401
Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why and how you are using it.


Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.


Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your most recent experience with ITS 

Thursday, December 5, 2019

Your Feedback is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.


Web Print (powered by PaperCut) is a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer without the need to install any software. ITS has taken the initiative to implement Web Print in the following computer labs:

DLS - 309, 314
LEO - 102
OMAL - 1FL, 206, 410, 506, Kiosk
RLC - 102, 103, 104, 105, 107, 208

Please take this 2-3 minute survey to tell us about your experience with Web Print and help us learn more about how we can improve this service.


Google Jamboard is a digital whiteboard that can be used by students, professors and staff. It has a range of features from digital whiteboard to remote collaboration to video conferencing and more. ITS introduced them on campus during Summer of 2017 and they are currently located in:

O'Malley - 401
Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why and how you are using it.


Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.


Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the Fall 2019 semester.






Tuesday, August 20, 2019

Dorm Wifi Feedback Form

Students, welcome back to another semester here at Manhattan College! 

Over the last year, ITS has been making strides to improve the wireless networks across all of campus, including in all of the dorms. Last summer, ITS was able to upgrade all of the wireless access points in Overlook Manor and this summer, the Networking Team worked diligently to upgrade the wireless access points installed throughout Jasper Hall, Chrysostom Hall, Lee Hall, and Horan Hall in hopes to improve the wireless reliability and stability. If you are experiencing any wireless issues in your dorm, please let us know by filling out the Dorm Wifi Feedback form! These forms greatly help us improve wireless in the dorms.

There are a couple of ways you can access the form to provide your wifi feedback:

  • You can visit the following link to access the form: https://go.manhattan.edu/dormwifi


  • Access the form from the GlanceMC app, found under the Featured Links section


Friday, December 8, 2017

Classroom Technology Survey

Please take a few minutes to provide feedback on the latest generation Renovated Classroom.  We will use this feedback when planning for future renovations.
Click here for the survey.

Friday, December 23, 2016

Classroom Technology Survey

Please take a few minutes to provide feedback on the latest generation Renovated Classroom.  We will use this feedback when planning for future renovations.
Click here for the survey.

Monday, April 18, 2016

25Live survey - Please provide your feedback.

25Live is a software solution that was implemented prior to academic year 2015-2016 that enables electronic processes to: 1) schedule academic (classroom) spaces based on a variety of needs and preferences for academic course sections, 2) find and request space on campus for a variety of uses including meetings and events, 3) promote campus events and happenings by incorporating the event promotion and space request process into a single workflow.

With any major change such as implementing a product like 25Live, there are "lessons learned" during the implementation and initial use that may identify or highlight new or existing processes/configurations that should be modified or updated.  During the first year of use, we have received much feedback regarding what is working well as well as areas for improvement.  Please provide your feedback below reflecting your experience using 25Live.  There will be an opportunity at the end of the survey for comments.

Thank you in advance for taking the time to share your feedback!


Event Requestors

TAKE SURVEY
http://goo.gl/forms/CZIsmmDE7J




If you are a space approver, a separate survey is available here: