Friday, August 16, 2019

COMPLETE: Leo/GPAC Electrical Shutdown 8/16 7am-10am

UPDATE: This maintenance has been completed.

There will be an electrical shutdown in Leo on Saturday, August 17th from 7am-10am.

This shutdown will impact the Leo basement data closet. This electrical shutdown will cause both wired and wireless networks to be affected throughout all of Leo and the GPAC building for the duration of the electrical shutdown. Phones will also be affected during the outage as well.

If you have any questions about the electrical shutdown, you can contact Physical Plant. If you have any questions about the wired or wireless networks in the building, you can contact ITS at extension x-7973 or via email at its@manhattan.edu. We apologize for any inconvenience.

UPDATE: NETWORK OUTAGE

UPDATE: Network has been restored across all of campus as of 10:30am.

Physical Plant is currently conducting emergency electrical maintenance in Horan Hall that has forced them to shut power off to Horan Hall. This has caused two of our main network equipments to drop offline. Currently all of main campus is affected due to this emergency maintenance.

ITS is currently monitoring the situation and will update the community as best as we can.

Wednesday, August 14, 2019

Moodle Scheduled Maintenance Monday 8/19 5AM-11AM

The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 5AM on Monday 8/19.  During this time, we will be upgrading the current Moodle 3.5 system to the latest Moodle 3.7, as well as implementing important system updates in preparation for the 2019-2020 academic year. 

We anticipate that the maintenance will be completed between 5AM - 11AM during which time the Moodle system will be UNAVAILABLE.  

Tuesday, August 13, 2019

UPDATED: 9:57AM OUTAGE Leo Hall - 2019-0813

Update: 9:57am Connectivity is currently being restored building wide.

ITS is currently investigating hardware failure In Leo hall affecting all wired and wireless network access.

Technicians are on site as we are working to repair as quickly as possible.

The next update will be 10:pm or sooner.

Wednesday, August 7, 2019

Helping Students Find Available Computers on Campus

LabSeat is a new web application that was installed on our lab computers last year.  These simple computer lab maps show computer availability in real time before you leave for the lab. This is especially useful during busier times such as midterms and finals week as students can choose where to study by how many computers are available.


labseat icon


Often times a lab is underutilized because students don’t know it exists. They flock to common areas like the library or student center, walking past smaller labs in department buildings or multi-use classroom labs.


Manhattan College's Computer Labs were featured in a recent article on the LabStats website:  How to Even Out Computer Lab Usage Across Campus






The launch of the LabSeat project was a result of a collaboration of IT Services Operations, Web and Collaboration and Desktop Operations teams.  They were able to use LabStats Application Programming Interface (API) and make it possible to share LabStats data with other software programs.

The result of this successful initiative resulted in an excellent tool which helps students find tech on campus and allows IT Services to use the data to run our labs and equipment more efficiently.

Partially reposted from:  Helping Students Find Tech on Campus




Monday, August 5, 2019

COMPLETE: Primary ISP Maintenance - Thursday 8/8 3am-6am

UPDATE: Our primary ISP has completed their maintenance. 

Our primary Internet Service Provider (ISP) will be conducting system maintenance this Thursday, August 8, 2019 from 3am until 6am in order to upgrade some system firmware.

Window Start Time: Thursday, August 8, 2019 03:00 (UTC-0400)
Window End Time: Thursday, August 8, 2019 06:00 (UTC-0400)
Expected Impact: < 1 hour
Reason: Router software upgrade to enhance security and stability


This network maintenance will cause intermittent Internet outages throughout the maintenance period. ITS will continuously monitor the situation and will provide updates at the conclusion of the maintenance period.

We apologize for any inconvenience that this may cause. If you have any questions, please contact ITS at extension x-7973 or via email at its@manhattan.edu. 

Thursday, August 1, 2019

Horan Hall - Brief Network Outage 8/6 at 3 pm

Physical Plant will be conducting a generator test in Horan Hall on Tuesday, August 6th at approximately 3 pm

There will be two brief outages, one while switching to generator power, the other while switching back to main power.

This will not affect the rest of campus.

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for this inconvenience.