Wednesday, November 21, 2018

Holiday Scams and Malware Campaigns

As the holidays approach, The National Cybersecurity and Communications Integration Center, (NCCIC) reminds users to be aware of seasonal scams and malware campaigns. Users should be cautious of unsolicited emails that contain malicious links or attachments with malware, advertisements infected with malware, and requests for donations from fraudulent charitable organizations, which could result in security breaches, identify theft, or financial loss.
NCCIC recommends the following actions:
If you believe you are a victim of a scam or malware campaign, consider the following actions:

Tuesday, November 20, 2018

ITS Customer Satisfaction Survey

Please take a moment to fill out the semesterly ITS Customer Satisfaction Survey.  Please try to think only of your experience with ITS for the Fall 2018 semester. Here is a link to the customer satisfaction survey.
Thank you for your feedback.

Monday, November 19, 2018

Microsoft Office 365 Outage

Microsoft Office 365 is experiencing an outage for all users with multi-factor authorization. Check the Microsoft Office 365 status web page for updates.

The current status report as of this blog's publication.

Friday, November 16, 2018

Today, Life IS a game!

Our IT friends at Texas A&M University have shared an online game, "Aggie LIFE," to enhance cybersecurity skills on campus.  Their Division of Information Technology creates an online game each October in recognition of National Cybersecurity Awareness Month. 

This year's game, tested players' knowledge on phishing, online shopping, identity theft and more.

Partially reposted from Thousands Test Cybersecurity Skills with Aggie LIFE

Thursday, November 15, 2018

Invite people to an ongoing Hangouts Meet meeting

Google is adding a new way to invite people to an ongoing meeting directly within Hangouts Meet. When you’re in a Meet meeting, you’ll now see an option to “Add people” at the top of the participant list.

Add people directly from the call

Clicking on this option will open a dialog box to send them an email invite to join as a full participant or call them into the meeting by phone.

To invite someone into your meeting, simply input their email address or lookup by name from the company directory.The invited participant will receive an email with instructions to join your meeting.

Enter the person's name, email address, or phone number

As always, inviting someone using their phone number will immediately call the phone number to to add them to the meeting. They will join as an audio only participant and will not see any video or the screenshare.

For more information on inviting people to Meet meetings, check out the Help Center.

Manhattan College has video conferencing set up with Google Hangouts Meet in the following rooms:
De La Salle Hall:    Room 209
Memorial Hall:       Charter Room

Please consult 25Live to book these rooms for your video conference.

Note you don't have to be in these rooms to hold or participate in a video meeting. You can initiate or participate in a video meeting  from your desktop/laptop/mobile device meet app.(Hangouts Meet.)

More Information:

Help Center: Invite peopleBest Practices for Video ConferencesGoogle Hangouts

Partially reposted from:  Invite people to an ongoing Hangouts Meet meeting

Wednesday, November 14, 2018

CANCELLED: MCS, ProDev, and LMSCourseDev Moodle Maintenance - Saturday 11/17 8AM

11/16 3:30pm Update: This maintenance will be on hold until the new features are tested further. New date will be announced soon.

Cancelled: MCS, ProDev, and LMSCourseDev Moodle systems will be OFFLINE for system maintenance starting at 8AM on Saturday 11/17 to apply system updates. We anticipate that the maintenance will be completed between 8AM-10AM during which time only these Moodle systems will be unavailable. 

The main Moodle system ( will not be affected.

Tips for Shopping Safely Online - Even on Black Friday!

Tips for Shopping Safely Online

In 2016, for the first time ever, shoppers bought more online than in stores. All Internet-connected devices are vulnerable, especially when being used for purchases. You need to be aware of ways to protect yourself as you shop online.
The holiday season is the perfect time for cybercriminals to take advantage of unsuspecting online shoppers. When you go to the grocery store or local shop, it's habit to grab your reusable bags, lock the car, and make sure you've safely put away your credit card or cash before heading home with the day's purchases. Similar precautions need to be taken when you're shopping online from the comfort of your own home. If you make these simple precautions regular online shopping habits, you'll be protecting your purchases and personal information.
The National Cyber Security Alliance recommends following these basic steps so you'll be ready to cybershop safely and securely.
  • Lock down your login. One of the most critical things you can do in preparation for the online shopping season is to fortify your online accounts by enabling the strongest authentication tools available, such as biometrics, security keys or a unique one-time code through an app on your mobile device, is a recommended site.  Your usernames and passwords are not enough to protect key accounts like e-mail, banking, and social media.
  • Keep clean machines. Before searching for that perfect gift, be sure that all web-connected devices—including PCs, mobile phones, smartphones, and tablets—are free from malware and infections by running only the most current versions of software and apps. Please review this Manhattan College Knowledge Base Article:  Basic Malware Removal.
  • Shop reliable websites online. Use the sites of retailers you trust. If it sounds too good to be true, it probably is!
  • Conduct research. When using a new website for your holiday purchases, read reviews and see if other customers have had a positive or negative experience with the site.
  • Personal information is like money: value it and protect it. When making a purchase online, be alert to the kinds of information being collected to complete the transaction. Make sure you think it is necessary for the vendor to request that information. Remember that you only need to fill out required fields at checkout.
  • Get savvy about Wi-Fi hotspots. If you are out and about, limit the type of business you conduct over open public Wi-Fi connections, including logging in to key accounts, such as e-mail and banking. Adjust the security settings on your device to limit who can access your phone. 
  • Check the address bar. Look for the green lock icon and https:// in the URL before using your credit card online.
  • Manhattan College has the following information available for additional support on personally owned devices:  Resources for Personal Devices
Be a Cybersmart Holiday Shopper. Conduct Research, Get Two Steps Ahead, Get Saavy About Wi-Fi Hotspots, When in Doubt Throw it Out, Protect Your Money.

Partially re posted from: November 2018: Shop Safe Online, Even on Black Friday!