Wednesday, August 20, 2014

JasperNet Login Page Enhancements

A number of improvements have been made to the login page for JasperNet services to make accessing campus systems easier and more secure.  Based on feedback received from the campus community, there is now more information and help resources available on the JasperNet login page including information about the service, where to go for help, and how to retrieve a lost username/password.

In the main login box, there are now links to:

  1. Retrieve a lost or forgotten password.
  2. Activate your your account.
  3. Get additional help.

Each service will have a "Site Specific Message" box with more information about the service and "public" links that can be accessed without authenticating that may have general information about the service.

The "Service Status" box now lets users know if there is a problem with JasperNet services.

The new "System Alerts/Notices" box lists important notifications to the community such as planned maintenance or upgrades.

ITS Student Move-In Support

ITS will be providing technology support to new and returning student students during the designated move-in days as follows:

Thursday 8/21:  8:00AM - 6:00PM
Saturday 8/23:  8:00AM - Noon
Sunday 8/24:  8:00AM - 6:00PM

During these times, ITS will have dedicated resources for technology questions during move-in.  For assistance, please contact the Client Services office at 718-862-7973 or emailing

Tuesday, August 19, 2014

Moodle Upgrade

#moodle27 - The Manhattan College Moodle system has been upgraded to the latest 2.7 version.  A number of enhancements, bug fixes, and new features have been added in this release.  For a full list of new features and enhancements, see the Moodle 2.7 "New Features" page:

Here are some highlights of this release, and you can view screencasts of some of these highlights on the official MoodleHQ YouTube page: Moodle 2.7 Release Highlights Playlist

Monday, August 18, 2014

Moodle Maintenance

The Manhattan College Moodle system will be UNAVAILABLE this evening (Monday August 18th) from approximately 9:00PM - Midnight for system maintenance.

Thursday, August 14, 2014

Information Technology Services - Vision Statement

With today's publishing of the first-ever vision statement for ITS, we look forward to starting the fall semester energized and ready to support the needs of our returning faculty and students.

"Information Technology Services will be recognized as a valued strategic partner by providing exceptional technology services in alignment with the mission and goals of Manhattan College."

For more information about the Information Technology Services departments and campus technology resources, please visit the ITS homepage:

Wednesday, August 13, 2014

Network Maintenance Friday 8/15 2:00PM

Parts of DLS and Memorial Hall may experience interruptions in network service on Friday 8/15 between 2:00PM and 9:00PM for scheduled network maintenance.

Starting at 2:00PM, ITS technicians will be updating network equipment and configurations in DeLaSalle and Memorial Halls.  As a result, users in these 2 buildings may experience network interruptions between 2:00PM and 9:00PM.

For more information, please contact ITS at x7973 or

Monday, August 11, 2014

Phishing Scams increasing in number and complexity

Phishing scams are on the rise.  While our email service will intercept and "send to SPAM" the majority of them (just check your SPAM folder....), some of these messages are so carefully crafted that they will get through SPAM filters and show up in your Inbox from time to time.

Here is a recent example of a carefully crafted message designed to impersonate legitimate message from the Manhattan College ITS department that has bypassed some SPAM filters:

If you are unsure of the origin or authenticity of the message, please report it to ITS by calling x7973 or emailing (feel free to forward the message in question.