Tuesday, November 16, 2021

Single Sign On Authentication Outage

Update 1:09PM 11/16/21: The outage has been resolved.  Authentication should be working as per normal.

Update 1:07PM 11/16/21: The issue seems to be on Google's end.  We will provide more information as it becomes available.

We are aware of an issue affecting our Single Sign On Authentication Service and are working to resolve it as quickly as possible.  We will provide an update when more information is available.

Wednesday, November 10, 2021

UPDATE: RESOLVED- Wednesday 10 November 2021 - Power disruption Causing Network Outages.

A power disruption in at leas DLS has caused some network disruptions throughout upper campus. 

Services are returning to normal and we are monitoring the situation closely. 


Wednesday, October 27, 2021

Power Outage in Draddy and Lee

UPDATE: Power has been restored in Lee and Draddy and network connectivity has been restored.

Due to a power outage affecting Draddy Gym and Lee Hall, these buildings are experiencing network outages. Currently, these are the only two buildings that are affected. We will update this post as more information arises.

Tuesday, October 26, 2021

Network Outage

Update 10/26/21 8:42PM: The network outage is over.  The issue has been resolved.

Update 10/26/21 7:52PM: We are still working on the issue.  The outage is only affecting North campus.  There is an issue with the link between the two campuses.

 ITS is aware of a network outage affecting multiple buildings.  We are currently investigating and will provide an update when we have more information.

Tuesday, October 19, 2021

ITS Open House Reminders

As Open House is fast approaching, we would like to provide some reminders.  We have very limited resources.  If you are in need of equipment or setup assistance for Open House, we must receive your request by end of day:

 Thursday October 21st to its@manhattan.edu

Requests received after this date will likely not be able to be staffed/provided.

If you are able to, it would help if you could carry the equipment yourself and we can provide assistance setting up once delivered to Draddy.

If you need assistance, the day of the event, email its@manhattan.edu and we will do our best to assist you.  Note that we will not be able to provide loaner equipment or setups requested the day of.  Support will be limited to issues that arise.  We will not be manning phones the day of the event.

Please make sure to download any materials needed to your device prior to the event.  Note there is:

NO WiFi in Draddy

Remotely Outage

Update: As of approximately 10:00am the issue with SPSS on Remotely has been resolved. Remotely is up and running. Should you have any further issues, please contact ITS at its@manhattan.edu.

Update: As of 8:39PM the issues with Remotely login has been corrected.  The issue with SPSS loading remains.

We are aware of a Remotely outage that is currently ongoing.  We will be investigating this morning and providing an update when more information is available.

Tuesday, October 12, 2021

Horan and Lee Hall - Brief Network Outage - 10/20/2021

 Physical Plant will be conducting a generator test in Horan and Lee Hall on Wednesday, October 20, 2021. The generator test will commence in Horan Hall at 10:30am and Lee Hall at 11:00am.

There will be two brief outages, one while switching to generator power, the other while switching back to main power. Both wired and wireless will be affected during this generator test.

Only Horan and Lee Hall will be affected during this generator test. This will not affect the rest of campus.

If you have any questions, please contact ITS at its@manhattan.edu. We apologize for this inconvenience.

Update: Maintenance has been postponed from 10/13 to 10/20.