Monday, November 23, 2015

Overlook WIFI Maintenance

ITS will be applying software updates to Overlook WIFI this AM to resolve a configuration issue affecting the wired ports on the side of the personal hotspots installed in each room.  We do not expect the maintenance to cause any interruptions in service.  As a result of the update, the wired ports labelled "1-3" on the side the of the personal hotspot device should provide 100Mbps connectivity to connected devices.  Please note that the "Passthrough Port" does NOT provide connectivity.  More information on the personal hotspot device installed in each Overlook residence can be found here:

Sunday, November 22, 2015

Licensing issue with AspenTech Products (HYSYS)

There is a licensing issue with AspenTech products. The programs will not function until the issue is resolved. We are working diligently to fix the issue as soon as possible. This blog post will be updated when the issue has been resolved.

Thursday, November 19, 2015

Network Maintenance - Wednesday November 25th 5:00-7:00AM

ITS will be performing network maintenance on Wednesday November 25th from 5:00-7:00AM.  As a result, a number of JasperNet services - as well as access to off-campus services - will be offline for a portion of the maintenance window.

Wednesday, November 18, 2015

System Maintenance - JasperNet SSO 10PM Wednesday

ITS will be performing a system update to the JasperNet SSO system tonight from 10:00-10:30PM.  During this time, authentication (login) to some JasperNet services may be interrupted for a brief period - including self-service.  Users already connected to JasperNet services will be unaffected.

Update:  Maintenance completed.  Additional steps planned for future date,

JasperNet Bandwidth Upgraded to 10Gigabits

Students and Faculty now have access to virtually unlimited bandwidth when connected to JasperNet.  An upgrade to our Internet connection to 10 Gigabits was completed on 11/18 - which represents a 10x increase from the beginning of the semester.

ITS has seen an unprecedented increase in the amount of traffic on JasperNet over the past 6 months.  Students and Faculty are accessing more online content including a significant increase in HD video.  Providing quality connectivity to these resources is a top priority, and with this upgrade, we now have the capacity for students and faculty to consume a virtually unlimited amount of content.

Tuesday, November 17, 2015

JasperNet Bandwidth Upgrade - Maintenance Wednesday 6:00-6:30AM

ITS will be performing a bandwidth upgrade to JasperNet on Wednesday 11/18 at 6:00AM.  During this time, we expect a brief period where access to off-campus network services will be unavailable.   The planned upgrade is the 2nd and final phase of the bandwidth upgrade performed on 10/1:

After the upgrade, JasperNet will support total bandwidth capacity of 10Gbps - an increase from 2Gbps since October 1st (and 1Gbps since the beginning of the semester).

UPDATE 6:11AM - Maintenance completed with no downtime.

Thursday, November 12, 2015

Network Maintenance - Friday 11/13 5:30-6:30AM

ITS will be performing network maintenance with our Internet Service Provider (ISP) from 5:30-6:30AM Friday 11/13.  During this time, there will periods of network interruption between campus and Internet services.

UPDATE:  Maintenance completed.  Actual downtime 6:07AM-6:50AM.