Friday, October 23, 2020

5 Steps to Protecting Your Digital Home

Now that devices like digital door locks, refrigerators and smart assistants have become prevalent in American homes, hackers have a new way to target devices to hack. 

The National Cybersecurity Alliance has written the above poster to shed light on ways to combat this. Extra measures like those listed below are good ways to put an extra blocker on the two primary places of hacker access into our lives.

  • Secure Wi-Fi 

  • Dual-Authentication Logins (Like Duo!)

  • Constantly checking for software updates from our hardware and software makers is also crucial since the updates are usually made in direct response to potential vulnerabilities. 

  • Limiting the information being posted on social media regarding your location will impede a hacker’s ability to pinpoint your home to begin hacking

Fore more information and tips on protecting your devices and yourself please check out this digital poster. 

Special thanks to Lisa Juncaj for passing this poster along! 

Thursday, October 22, 2020

Google Workspace New Dynamic Emails Feature

 Google Workspace Update

This update makes it easier to manage access requests to Google Drive files by sending dynamic emails. Dynamic emails allow you to respond to the request without leaving Gmail. 

When someone requests access to a Google Drive file, you’ll receive an email with the access request. The email lets you review the request, choose the access level and grant access directly from the email. It will work for Gmail on the web, on Android devices and on Apple devices.

For more information about this update, please check out this link.

Wednesday, October 21, 2020

COMPLETE: Horan Hall - Brief Network Outage - 10/21 at 8am

UPDATE: As of 925am on 10/21/2020, the generator test in Horan Hall is now complete.


Physical Plant will be conducting a generator test in Horan Hall on Wednesday, October 21st

There will be two brief outages, one while switching to generator power, the other while switching back to main power. Both wired and wireless will be affected during this generator test.

Only Horan Halls will be affected during this generator test. This will not affect the rest of campus.

If you have any questions, please contact ITS at We apologize for this inconvenience.

Tuesday, October 20, 2020

Turn It In Experiencing Issues

Currently the website,, is experiencing a power failure. This means that you may not be able to access or upload anything to the website. 

Please use this link to monitor the status of

Tell ITS!

 #TellITS - ITS needs your help identifying and reporting technology issues on campus.  ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!

Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.

You can use the Feedback option to let us know how you think we're doing.  

  • Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that info more widespread! Your input and ideas are important to us and could be beneficial to all of Manhattan College! 

  • Have a good experience? Let us know! 

  • Have a bad experience?  Let us know what went wrong so we can correct it for the future.  

  • Have an idea to improve tech at the college?  We want to know about it.  

  • Make sure to give us your name so we can give you credit if the idea is implemented.

If you come across a technology issue on campus, please do not hesitate to report it to or 718-862-7973 immediately.  For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage.  You can also access this form via You will be directed to fill out a brief online form, just like the one below, detailing the nature of the issue and/or providing feedback.  The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.

Monday, October 19, 2020

GSuite is now Google Workplace

 GSuite has now been rebranded to Google Workplace. This means that you might be seeing Google Workplace in future communications from ITS and Google. 

Other than the name change, there should be no disturbances to your account or the features you receive through it. 

For more information on this change, please reference this article

Miguel Hall Maintenance -10/30 - 6AM-7AM

  ITS will be conducting maintenance in Miguel Hall on Friday, October 30th from 6am to 7am. This maintenance may cause outages in both wired and wireless services. 

This planned network maintenance will cause brief network outages for both the wired and wireless networks throughout Miguel Hall. 

If you have any questions, please contact ITS at or at extension x-7973. We apologize for any inconvenience that this may cause.