Outage Affecting Logging Into Computers in Computer Labs, Classrooms, & Remotely and other services

ITS is aware of an outage currently affecting logging into computers in computer labs, classrooms, and Remotely. This same outage is also affecting VPN access, local email server processes (such as scan-to-email), and local file servers. We will send another notification when we have more information.

Email Server Outage Affecting Voicemail to Email and Scan to Email

ITS is aware of an issue affecting Voicemail to Email and Scan to Email delivery. We are investigating and will update when more information is available. Note that regular email is not affected.

Planned Network Maintenance - Miguel - July 19th between 9am - 10am

ITS will be conducting network maintenance in Miguel on Friday, July 19th, which will cause some localized network outages between 9am - 10am. In order to improve network reliability, there will be scheduled network maintenance to replace some network equipment. This network maintenance will affect the wireless networks in Miguel. We apologize for this inconvenience. If you have any questions, please feel free to contact ITS at x-7973 or its@manhattan.edu

The current appointment slots feature in Google Calendar will be replaced by appointment schedules in July 2024 The current appointment slots feature in Google Calendar will be replaced by appointment schedules in July 2024

  The below was taken from this Google Blog Post.

What’s changing

Currently, we offer two tools with similar functionality for users in Google Calendar: appointment slots and appointment schedules. In the last several years, appointment schedules have become the more advanced tool, offering a smoother booking experience and more powerful features. 

To create a cohesive user experience in Calendar, as of July 18, 2024, the appointment slots feature will be replaced by appointment schedules. 

Between now and July 18, 2024, we encourage users to explore and familiarize themselves with appointment schedules. All existing appointment slots will remain active until July 18, 2024, however we recommend creating new appointments using appointment schedules moving forward. Starting on July 18, 2024, the appointment slots booking pages will no longer be available, and all new appointments will need to be booked through appointment schedules. Visit this comprehensive Help Center resource for detailed information about appointment schedules. 

Why it matters​​

The current appointment slots feature in Google Calendar will be replaced by appointment schedules, a feature-rich appointment booking system that offers a smoother booking experience and more powerful features. 

Visit the Help Center to learn more about features and how to set up appointment schedules. 

Getting started 

• Visit the Help Center to learn more about creating an appointment schedule and customizing your appointment availability. Users that are organizers or editors of appointment slots will soon see in-product banners guiding them to transition to use appointment schedules. 

Rollout pace 

• Extended rollout (potentially longer than 15 days for feature visibility) beginning July 18, 2024 

Resources 

• Google Help: Learn about appointment schedules in Google Calendar 
• Google Help: Use Google Calendar appointment slots 
• Google Workspace Updates Blog: Improving the Google Calendar appointment scheduling experience with new features 
• Google Workspace Updates Blog: Paid appointment bookings now available in Google Calendar

Voicemail to Email Outage

Update 6/28/24: Voicemail to email service restored. 

ITS is aware of an outage impacting Voicemail to Email. We are working to correct this. 

Emergency Maintenance of Telephone System 6PM Tonight

Update: Maintenance completed 6:30PM 6/24/24

In order to resolve an issue with the phone system, service will be suspended at 6PM. We expect the service to be down for an hour.

25Live System Maintenance 1PM Saturday June 22

 Below is copied from email notification sent by CollegeNET:

Dear Series25 customer, We will perform maintenance on Saturday, June 22, starting at 10:00 a.m. (1:00 p.m. Eastern time). During the maintenance window, no Series25 tools will be available. Affected Services: All Series25 tools (both Production and Test) including 25Live, Series25 LYNX Interface, 25Live Reports, Group Administration, 25Live Publisher, X25 Analytics, Schedule25 Optimizer, Series25 Pricing, Series25 Data Import, and Eval25. Action to Take All Admins: Inform your users not to use Series25 applications during that time until services are restored. Important Notes Please run all reports prior to 10:00 a.m. (1:00 p.m. Eastern time), including reports that would normally be scheduled to deliver during the maintenance window. Scheduled reports will not be automatically executed after maintenance. No actions are needed to keep your Series25 LYNX Interface operating. If you are still using the TCS interface, please see page 60 of the TCS Academic Cycle document (login required), and let us know if you need help. We've scheduled this maintenance during a typically slow time for our customers to minimize inconvenience and impact on you and your users. If you have any questions, please contact Technical Support (support@collegenet.com) or your Account Manager (series25implementation@collegenet.com). Thank you for your patience and understanding while we improve the reliability and performance of your Series25 products and services. Sincerely, Your CollegeNET Series25 Team