Tuesday, April 23, 2019

Google Help Centers and Community

computer with images on it next to computer are books & a mug

Partially reposted from Google for Higher Education Resources

Google Trainings and Resources

Great for Students and Faculty

  • Explore the G Suite Learning Center and learn about new feature products.
  • Follow @GoogleForEDU on Twitter for product updates, EDU releases, and use cases.
  • Free AR & VR training on Coursera for all students & faculty to take to get started.

3 people in front of a whiteboard

Great for Faculty and Staff

Apply to join a Higher Education Working Group to collaborate with
faculty & staff from other institutions in areas you're interested in,
like AR & VR, Learning and Instructional Content or Accessibility.

Partially reposted from: Google for Higher Education Resources

Horan Hall - Brief Network Outage 4/26 at 1pm

Physical Plant will be conducting a generator test in Horan Hall Friday, April 26th at approximately 1pm. 

There will be two brief outages, one while switching to generator power, the other while switching back to main power.

This will not affect the rest of campus.

If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973. We apologize for this inconvenience. 

Monday, April 22, 2019

Week 9 Tech Showcase - Google Hangouts Meet Hardware

Google Hangouts Meet Hardware

Google Hangouts Meet is transitioning. Please review this Transition Timeline for additional info.

What is Google Hangouts Meet?

With Google Hangouts Meet, you can hold impromptu video meetings on the go, virtual training classes around the world, remote interviews, and much more

What is Dial-in?

Dial-in allows you to connect to a meeting using a phone number as an alternative to the meeting code. This feature will automatically be selected when you select the Hangouts Meet conferencing option while creating a calendar event in Google Calendar. Note that this dial-in feature uses an international phone number, which allows meeting participants in other countries to join the Meeting. Please visit this G Suite Updates Article for more information about Dial-in.

image depicting a calendar event containing hangouts meet information

Why should you use Hangouts Meet and Dial In?

It promotes communication from anywhere in the world. This is especially useful for quickly joining a Hangouts meeting on-the-go via a laptop or phone call.

Google Hangouts Meet Hardware is a meeting device found in select rooms on campus that enables video conferencing powered by Google Hangouts. With these devices, you can hold a video conference with up to 25 participants. Google Hangouts Meet Hardware on campus use full HD 1080p cameras.

(Located DLS 209, Charter Room)

We are interested in your feedback, please take a few moments to complete the following: survey

Tuesday, April 16, 2019

Resolved: Partial Moodle Outage 16 April, 2019

At approximately 9:33am EDT it was reported to ITS that users were receiving an error message when attempting to upload files to moodle.

A system disk was found to be full do to some large run-away file conversion processes.

The issue was resolved at approximately 9:45am.

We believe the issue started sometime last on the previous night, If you encounter any issues please send an email to its@manhattan.edu

We will continue to monitor closely to ensure this issue does not happen again.

Sunday, April 14, 2019

Week 8 Tech Showcase - G Suite Productivity Apps

G Suite

G Suite is Google's full range of productivity apps based in the cloud that allow you to connect, access, and create. Clicking on each app name will direct you to the G Suite Learning Center for that product.

With G Suite, you can connect by utilizing Gmail, Google Calendar, and Hangouts Chat, and Hangouts Meet.

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Gmail allows you to be updated with secure, private, and ad-free email. In addition, Gmail keeps you updated with real-time message notifications, and safely stores your important emails and data.

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Google Calendar allows you to set up events on a cloud based calendar, and it is integrated seamlessly with Gmail, Drive, Contacts, Sites and Hangouts. You can also schedule events quickly by checking coworkers' availability or layering their calendars in a single view. You can share calendars so people see full event details or just if you are free.

 Image result for hangouts chat icon

    Hangouts Chat is an instant messaging solution that allows for communication either with one person or an entire group. It also features bots that can integrate other Google features such as Google Calendar and Google Drive as shown in the following image.

    Image result for hangouts meet

    Hangouts Meet is a video conferencing solution that will be covered in next week's Tech Showcase.

    Image result for google drive icon\

    G Suite also allows you to utilize cloud storage using Google Drive. G Suite allows you to have unlimited Google Drive cloud storage. This means you can store, access, and share your files in one secure place. You have the ability to access files anytime, anywhere from your desktop and mobile devices. Google Drive is especially useful for using less space on your device.

    Additionally, you can create Team Drives which foster collaboration by allowing a shared drive where multiple people can upload files.

    With G Suite, you can also create Google Docs, Slides, Sheets, and Forms. These programs are Google's word processor, presentation, and spreadsheet programs.

    Image result for google docs

    Google Docs allows you to create and edit text documents right in your browser with no dedicated software required. Multiple people can work at the same time, and every change/revision is saved automatically. It also allows you export to other file types such MS Word, PDF, etc. It can also convert Word files to Docs.

    Image result for google slides

    Google Slides allows you to create and edit presentations in your browser with no software required. Multiple people can work at the same time, and every change/revision is saved automatically. It also allows you export to other file types such PPT, PDF, etc. It can also convert PPT files to Slides.

    Image result for google sheets icon

    Google Sheets allows you to create and edit spreadsheets in your browser with no software required.
    Multiple people can work at the same time, and every change/revision is saved automatically. It also allows you export to other file types such Excel, PDF, etc. It can also convert Excel files to Sheets.

    Image result for google forms

    Google Forms allows you to easily create forms for surveys and questionnaires. Responses can be tracked from Google Forms as well as Google Sheets where it is integrated seamlessly.

    We are interested in your feedback, please take a few moments to complete the following G Suite Productivity Apps Survey

    Friday, April 12, 2019

    Caught Phishing Email

    Earlier this year ITS caught an email, which attempted to steal someone's paycheck.

    Tue, 19 Mar 2019 19:44:48 +0000
    From: "Brennan O'Donnell," <ceosoffice@lycos.com>
    To: ██████.█████████@manhattan.edu
    Hi ██████ ,
    Are you in the office?
    I changed my bank and I'll like to change my paycheck dd details,
    can the change be effective for the current pay date?.
    Best Regards,
    Brennan O'Donnell

    Thankfully this was not delivered to anyone's inbox with the help of some tools Google offers.

    But what if the email was delivered successfully? The phishers are hoping that no out of band communication will happen such as phoning the employee they are posing as. Also the phishers are hoping that manual and form-driven processes are bypassed to quickly get work done.

    Do not be surprised if phishers start posing as family members asking for help. Phishers can surf the web and track your social media accounts to build a comprehensive graph of people you likely know. Talk to your loved ones about this type of scam. Be safe.