Tuesday, February 28, 2023

Job Opportunity Scam

This afternoon a malicious actor, using a compromised @manhattan.edu account, sent over 2,500 phishing attempts to our organization.

If you received such a message please do not reply to it and do not follow its instructions. If you have already interacted with the malicious actor, do not do so anymore.

Phishing email body announcing a paid position where applicants will be considered on extremely suspicious basis of first-come-first-served. Recipients are instructed to send their full alias, email address and other information to a redacted 713 area code phone number.

Monday, February 27, 2023

ITS: New Self-Paced Technology Skill resource course now available!

ITS is excited to announce that we are launching a series of Technology training courses!

These courses are designed only to take about 15-30 minutes and can be taken at your own pace. Progress will be saved so you can start and then stop and pick up where you left off.  The purpose of these courses is to help brush up on technology and software skills to highlight how to use them to their full potential. We will release one course each month during the academic year (Fall and Spring semesters). The courses are entirely voluntary and are meant to be a helpful resource.  In each section, you will find at least one Knowledge Base Article (KBA) and a short quiz to complete.

February 2023’s Course is Google Chrome: The Basics. You can self-enroll in the course. 

March’s course will be, “Gmail: The Basics” and April's course will be “Google Calendar: The Basics”.

We will send out blog posts (Subscribe to the blog) and MC Announcements when the other courses will be open. 

Campus-Wide Wifi Upgrade - 2/27-2/28

UPDATE: This maintenance has been canceled.

In order to maintain a safe, secure, and reliable wireless network, ITS will be upgrading core equipment of our wireless infrastructure. This will start on February 27th at 10pm and is expected to last until February 28th at 3am. This maintenance will cause sporadic outages during the duration of the maintenance period and will affect devices that generally connect to the wireless network, including Kramer devices in classrooms. This maintenance will not affect the wired networks across campus.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Wednesday, February 22, 2023

Multi Head to be Replaced by HDMI and HDMI to USB-C Adapter

In our continued effort to provide the best value experience, as multi head cables are retired, they will be replaced with an HDMI cable paired with a USB-C to HDMI adapter.

Adapters in VGA Classrooms

Starting this weekend ITS will be placing HDMI to VGA & USB-C to VGA adapters in all classrooms that have VGA cables installed for laptop connections. Adapters should be in all identified classrooms by the end of March 2023.

Image of a USB-C to VGA and HDMI to VGA adapter connected with a zip tie and plugged into a VGA cable.

Tuesday, February 21, 2023

Google Drive "Shared with me" Sorting Issue

It has been brought to our attention that there is an issue with sorting by date in the "Shared with me" section of Google Drive. We have reached out to Google support and they informed us that this is a Global issue being worked on by their engineering team. We were not provided a timeline for resolution. We were informed that Google would be emailing everyone when the issue is resolved.

Wednesday, February 15, 2023

25Live Technical Difficulties

Update 2:04PM 2/15/23: Collegenet indicates the issue is now resolved.

Collegenet has informed us about 25Live technical issues they are experiencing which can result in slow or interrupted service.