Showing posts with label licensing. Show all posts
Showing posts with label licensing. Show all posts

Monday, November 27, 2017

COMPLETE - Licensing Issue: Aspentech HYSYS is Down

Update: 
Licensing issue has been fixed as of 2:45 PM. Aspentech products should be fully functional.


Original Post:
ITS is aware of a licensing issue currently preventing AspenTech HYSYS from functioning.


The license expired this past Friday at midnight. We have been working with their support team since then to resolve the problem. They appear to have been closed for most of the holiday weekend.

We will update this post as soon as we have any more information.

Monday, November 28, 2016

RESOLVED: Licensing issue: AspenTech HYSYS is down

Update:
The licensing issue has been resolved. AspenTech products should be fully functional again.


Original post:
ITS is aware of a licensing issue currently preventing AspenTech HYSYS from functioning.


The license expired this past Monday at midnight. We have been working with their support team since then to resolve the problem. They appear to have been closed for most of the holiday weekend.

We will update this post as soon as we have any more information.

Tuesday, September 13, 2016

Brief MATLAB outages this evening (9:00 PM - Midnight)

MATLAB users may experience brief outages this evening, during the hours of 9:00 PM - Midnight, due to emergency maintenance (troubleshooting a licensing issue). 

The brief outages should not be long lasting. If you experience a licensing issue while attempting to launch or use MATLAB, please wait about 5-10 minutes and then try re-launching the program.