Showing posts with label ITS Prioritized support. Show all posts
Showing posts with label ITS Prioritized support. Show all posts

Monday, August 18, 2025

Fall 2025 Client Services Prioritized Support August 25 - September 19

ITS Client Services will be providing priority support to classroom issues and network support requests from August 25 - September 19Response times for all other requests will be slower than normalWe apologize for any inconvenience. 

Monday, January 27, 2025

Client Services Prioritized Support January 13 - January 31 2025

  ITS Client Services will be providing priority support to classroom issues and network support requests from January 13 - January 31 2025.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, January 20, 2025

Client Services Prioritized Support January 13 - January 31 2025

  ITS Client Services will be providing priority support to classroom issues and network support requests from January 13 - January 31 2025.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, January 13, 2025

Client Services Prioritized Support January 13 - January 31 2025

 ITS Client Services will be providing priority support to classroom issues and network support requests from January 13 - January 31 2025.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, January 6, 2025

Client Services Prioritized Support January 13 - January 31 2025

 ITS Client Services will be providing priority support to classroom issues and network support requests from January 13 - January 31 2025.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, September 16, 2024

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

  ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, September 9, 2024

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

  ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, September 2, 2024

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

  ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, August 26, 2024

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

  ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, August 19, 2024

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

 ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, January 29, 2024

Spring 2024 Client Service Prioritized Support January 16 - February 2

 ITS Client Services will be providing priority support to classroom issues and network support requests from January 16 - February 2.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, January 22, 2024

Spring 2024 Client Service Prioritized Support January 16 - February 2

 ITS Client Services will be providing priority support to classroom issues and network support requests from January 16 - February 2.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Tuesday, January 16, 2024

Spring 2024 Client Service Prioritized Support January 16 - February 2

ITS Client Services will be providing priority support to classroom issues and network support requests from January 16 - February 2.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, January 8, 2024

Spring 2024 Client Service Prioritized Support January 16 - February 2

ITS Client Services will be providing priority support to classroom issues and network support requests from January 16 - February 2.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Monday, September 11, 2023

Fall 2023 Client Service Prioritized Support August 28 - September 15

  ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Tuesday, September 5, 2023

Fall 2023 Client Service Prioritized Support August 28 - September 15

 ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, August 28, 2023

Fall 2023 Client Service Prioritized Support August 28 - September 15

 ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, August 21, 2023

Fall 2023 Client Service Prioritized Support August 28 - September 15

ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 28 - Friday, September 15, 2023.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Monday, August 22, 2022

ITS Priority Support for Aug 29th-Sept 16th

ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 29th - Friday, September 16, 2022.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.


Additionally, please take note of the following office limited support and closure times for our Client Services offices. We appreciate your understanding as during these times you might experience some delays in response time. 


RLC Office (South Campus) 


  • Limited Staffing

    • Monday: 7:30am - 1:30 pm, 2:30pm - 6:00 pm

    • Tuesday: 12:00pm - 3:30pm

    • Thursday:  7:30am - 1:30pm, 3:30pm - 6:00pm 

    • Friday: 7:30am - 10:00am

  • Physical Office CLOSED (No Walk Ins. Time for ticket resolution may be longer than normal.)

    • Monday: 6:00pm - 7:00pm

    • Tuesday: 12:00pm - 1:00pm, 6:00pm - 7:00pm

    • Wednesday: 7:30am - 9:00am, 6:00pm - 7:00pm

    • Friday: 7:30am - 8:00am


Jasper Office (North Campus)


  • Limited staffing  

    • Monday: 7:30am - 9:30am; 3:00 pm - 7:00pm

    • Wednesday: 7:30am - 11:00am

    • Thursday: 9:30 am - 11:0 am

    • Friday: 3:00pm - 5:00 pm

  • Physical Office CLOSED (No Walk Ins. Time for ticket resolution may be longer than normal.)

    • Monday: 1:15pm - 3:00pm

    • Tuesdays: 7:30am - 12:30pm

    • Wednesdays: 3:15pm - 5:00pm 

    • Thursdays: 7:30am - 9:30am, 1:15pm - 3:00pm 


These dates / times are subject to change and we will update the community with any changes as they happen. We apologize for any inconvenience.


Wednesday, August 25, 2021

ITS PRIORITY SUPPORT AUGUST 30 - SEPTEMBER 10, 2021

ITS Client Services will be providing priority support to classroom issues and network support requests from Monday, August 30 - Friday, September 10, 2021.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.