RESOLVED: Sporatic mymc portal outage 8/27/2015

RESOLVED:  ITS is currently working to resolve an issue causing sporadic outages of the portal mymc.manhattan.edu.

Updated version of myMC Portal to lauch at end of Spring Break

Get ready for a more modern experience.  ITS will be rolling out an updated, retooled, version of the myMC portal at the end of the Spring Break.

The myMC portal is a work in progress and has been evolving into a single point of entry to online tools, services, and information for Manhattan College students, faculty, and staff. It also contains the Announcements tool used by employees to post informational announcements to various segments of the Manhattan College community. The portal, which is personalized to each individual, also aggregates various types of information from many sources into one location.  Secure access to internal content and other applications is provided and facilitated via single sign-on.

This release also provides the start to a more modern apps-like experience for users. Central to this release are Search and Discovery tools to help users find what they need, better internal directory listing and search, and distributed editing of certain types of content in the portal. We've also been hard at work pulling together and packaging the myriad of "take-action" deep links to parts of various internal systems and posting those for the appropriate audience to better enable users to find and use the "services" they need to study or work here.

This version also debuts new "marketplace" features such as Favorites where one can add portlets (e.g., apps, services, etc.) from the collection of available ones to their own portal layout.  Not totally functional yet, users will be able to rate and comment on each portlet, thus providing feedback and helping to guide future development.

The structure is responsive so works across all devices and features a new and more modern layout.  

JasperNet Single-Signon Pages Sport New Look; New Hardware Architecture

Manhattan College ITS will be rolling out an update to its JasperNet Single-Signon system today, April 21, 2014. The update consists of new service pages with enhanced functionality, running on new more robust hardware infrastructure.

New features include:

• A link to the start.manhattan.edu JasperNet account management self-help utilities, including:
  • Password Resets (automated - or via helpdesk call)  / Forgot my Password
  • Account Activation for New Students and others
• Link to ITS webpage to get Help / Assistance
• Links to Responsible Use and Annual Copyright Disclosures
• Any Site-Specific Messages
• Major Web Servers: Status
• Link to ITS System Alerts / Notices
  

Your Comments and Suggestions are appreciated to help continuously evolve and improve this.  As always, we invite you to TellITS. Alternatively, you may call the Client Services Help Desk @ X7973 to report any issues.

MyMC Update You Spoke We Listened

On February 11th we announced a change to the default home page in computer labs from manhattan.edu to MyMC.  We received feedback that you all missed the quick links from the manhattan.edu page.  We heard you and updated the MyMC page accordingly.  Wednesday morning the MyMC page will again be the default page in the computer labs.  Please provide feedback utilizing the MyMC Feedback form on the MyMC Home page.   

**Due to a limitation in Google Chrome, MyMC is not the default homepage if you open Google Chrome in the computer labs.

MyMC the New Default Home Page in all Computer Labs

If you opened up any of the browsers in any computer lab on campus today you may have noticed a refreshing change.  The default home page for all labs has changed to MyMC.

**Due to a limitation in Google Chrome, MyMC is not the default homepage if you open Google Chrome in the computer labs.

NEW myMC Portal and Announcement System --

Announcing an update to the JasperNet Email Distribution system, as well as the new campus portal known as myMC, which is a service designed to better deliver information to the campus community.

myMC Portal

myMC is a place for all campus users to access information tailored to you. It will be a “one-stop shop” to be able to access your email, calendar, class schedule, College directory and more in one location.  

• myMC is found at http://myMC.manhattan.edu and is also available in the Quick Links menu of the manhattan.edu website
• Initially, the portal will offer features such as email and calendar integration, and a searchable directory of faculty, staff and students.
• The portal will be updated on a monthly basis and new features will be added.

Announcement System

The JasperNet email listserv system is being replaced by an announcement system in the new myMC portal. This announcement system will provide a single daily digest email each morning instead of many separate emails sent throughout the day. Additionally, all announcements will be available on the myMC portal.

Why is this changing?
Dozens of emails a day are sent through the Jaspernet listserv. This large volume of email is overwhelming and results in many users deleting any email from [JASPERNET]. By transitioning the way we do campus announcements to a daily digest email, there will be less inbox clutter and more recipients will actually read your messages. The daily digest email will include a brief synopsis of the announcement with the option to click through to read more information and get further details.

When will this change
The full update will happen over the next few weeks, however, you will now be able to see campus announcements in the portal and will begin to receive a daily digest of announcements via email.