Showing posts with label planned network outage. Show all posts
Showing posts with label planned network outage. Show all posts

Monday, May 19, 2025

COMPLETED: [Maintenance] Planned Network Upgrades - All Buildings - 06/28/25

Update 06/28/25 08:24:52: Maintenance has been completed


To enhance network reliability and stability across campus, ITS will be performing critical upgrades to network infrastructure on Saturday, June 28th, between 6:00 AM and 2:00 PM. This maintenance will impact both wired and wireless connectivity across campus buildings.

During the upgrade window, network access in buildings will be temporarily unavailable. To minimize disruption, maintenance will be conducted sequentially, one building at a time. The expected downtime for each building ranges from 20 minutes to 1 hour, depending on the complexity of the required updates.

We apologize for any inconvenience this may cause. If you have any questions, please contact ITS at its@manhattan.edu or at extension x-7973

Wednesday, January 3, 2024

COMPLETED: Upcoming Network Maintenance: Kelly Commons - 01/04/24, 6:30 PM - 7:00 PM

Update 8:40 PM: The maintenance has been completed.

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ITS will be performing essential maintenance on the networking equipment in Kelly Commons tomorrow Jan 4th, from 6:30 PM to 7:00 PM. Durring this time, internet connectivity in Kelly will temporarily be disrupted. We appreciate your understanding and cooperation durring this brief maintenance window. 


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Friday, October 27, 2023

Miguel Network Maintenance - 10/28 - 6AM - 8AM

UPDATE 6/28 7:50 AM : Maintenance Completed


In order to maintain a safe, secure, and reliable network, ITS will be performing maintenance on our network infrastructure in Miguel Hall. This will occur on Saturday, October 28th is expected to last from 6am to 8am. This maintenance will cause the wired and wireless networks to be down during the duration of the maintenance period.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Thursday, September 28, 2023

Miguel Network Maintenance - 9/30 - 6AM - 8AM

UPDATE 9/30 6:54AM: Maintenance has been completed 


In order to maintain a safe, secure, and reliable network, ITS will be performing maintenance on our network infrastructure in Miguel Hall. This will occur on Saturday, September 30th is expected to last from 6am to 8am. This maintenance will cause the wired and wireless networks to be down during the duration of the maintenance period.


We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Monday, June 12, 2023

PLANNED NETWORK OUTAGES 6/20-6/22: Hayden, DLS & Leo

UPDATE 6/22 7:04 PM: Maintenance has been completed. Network connectivity in Leo Buidling is restored.

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UPDATE 6/21: Maintenance has been completed. Network connectivity in DLS is restored.

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UPDATE 6/20 6:29 PM: Maintenance has been completed. Network connectivity in Hayden Hall is restored.

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In order to improve network reliability throughout campus, ITS will be conducting upgrades on network equipment that services the campus. The maintenance will occur on 6/20, 6/21 and 6/22 from 5:30PM to 7:30PM. During the maintenance windows, some network services in the following buildings, including internet access, scanning, and printing, may be unavailable.


The upgrade schedule is as follows:


Tuesday 6/20: Hayden

Wednesday 6/21: DLS

Thursday 6/22: Leo


Thank you for your understanding and cooperation. If you have any questions, please contact ITS at its@manhattan.edu or at our extension x-7973. 

Wednesday, July 8, 2020

UPDATE2: Campus-Wide Network Upgrade July 31 - Aug 1

UPDATE2: As of 4:16pm, all services across campus have been restored. 

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UPDATE: New core switches have been installed in RLC, Horan, and DLS. Core services are back online (banner, vpn). Services still down:

-Wireless across entire campus
-Horan/DLS phone servers (and therefore all phones on upper campus)
-Some redundant functions 
-Thomas and Smith Halls

The ITS team will be back on site tomorrow at 9am to restore these services.

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The core network equipment that services the entire Manhattan College community will be upgraded Friday and Saturday, July 31st and August 1st, 2020.

What is changing?
Three major pieces of networking equipment are being upgraded to more modern and higher-performing equipment. From an end-user perspective, Internet and Intranet services will not change because of this upgrade. All changes will be made behind the scenes.

Why are these changes being made?
Manhattan College IT Services is committed to providing the best experience on both the wired and wireless networks across campus. We are also committed to keeping our technology secure, reliable, and up-to-date. The current equipment is nearing its End-of-Support (EOS) and End-of-Life (EOL) dates. Vendors have a set EOS and EOL schedule they use for all hardware. As hardware reaches its EOS and EOL dates, the reliability of the equipment begins to significantly diminish while the cost to own and operate can rise with respect to service costs, power consumption, and the lost hours of productivity we need in order to maintain aging hardware. Vendors will also no longer support the equipment nor will continue to provide upgraded and secured firmware patches.

When is this change occurring?
This upgrade is scheduled to commence Friday July 31st, 2020 at 3pm and will continue through August 1, 2020. Maintenance should be complete by Saturday, August 1, 2020.

What will be affected during the maintenance period?
Internet, both wired and wireless, on campus will be completely down throughout the entire maintenance period. Services affected include the following:
  • Phones on campus (including voicemail services)
  • Emergency blue light phones
  • Self-Service
  • Banner
  • Door access control systems
  • Point-of-Sale (POS) Systems
  • Password resets and activations
  • VPN
Users off campus will still have access to the following during the maintenance period:
  • GMail
  • Moodle