LabStats Features Manhattan College on Homepage

Check out Rich Musal, Director of Client Services & Operations, and Anita McCarthy, Training Manager, IT Services, discussing how LabStats helped Manhattan College make better, more informed budgeting decisions for their computer labs. 

This interview is featured on the LabStats home page.

Software usage data was used to accurately adjust the amounts of licenses being purchased. A request to make more open computer labs available to students was proved unnecessary when hardware usage data was presented to administration.

IT Services uses the data from Labstats to support LabSeat. Which can be found on inside.manhattan.edu Quick Links (see image below.)  This  is a new web application that is installed on our lab computers.  These simple computer lab maps show computer availability in real time before you leave for the lab. This is especially useful during busier times such as midterms and finals week as students can choose where to study by how many computers are available.

Often times a lab is underutilized because students don’t know it exists. They flock to common areas like the library or student center, walking past smaller labs in department buildings or multi-use classroom labs. The data LabSeat provides solves this challenge.

For more details please review LabSeat: Find an Open Computer on Campus.

Partially reposted from the LabStats home page.

LabSeat: Find an Open Computer on Campus

Have you ever encountered a situation when you needed to use a lab computer,  but you arrived and all of the computers were already in use?  Looking for a quiet corner to study?

Well, thanks to a new web application called LabSeat that was installed on our lab computers earlier this year, you can check computer availability in real time before you leave for the lab.  This will be especially useful during busier times such as midterms and finals week as you can choose where to study by how many computers are available.

Access the LabSeat application to view computer availability via any of the methods below:

Direct Link:  
https://go.manhattan.edu/labseat

• Take a look at the list of labs and click on the lab you would like to view    

Via the Glance MC App:  Under Featured Links:  Locate an Open Computer 

Via the college's Quicklinks on the insidemanhattan.edu website or the Glance MC App, using any of the following search terms:  computer, lab,LabSeat, etc. (Note Glance MC IOS users can save the link to their app Favorites) 

Via the ITS website for specific information on Computer Labs

Click on the arrow at the end of the room and you will see:

• A map of the Computer Lab
• Hours computer lab is open
• Classes scheduled in each classroom/open lab

For more information review LabSeat: Find an Open Computer on Campus 

Reach out to IT Services with any questions:

• Email: its@manhattan.edu
• Call: 718-862-7973

Helping Students Find Available Computers on Campus

LabSeat is a new web application that was installed on our lab computers last year.  These simple computer lab maps show computer availability in real time before you leave for the lab. This is especially useful during busier times such as midterms and finals week as students can choose where to study by how many computers are available.

Often times a lab is underutilized because students don’t know it exists. They flock to common areas like the library or student center, walking past smaller labs in department buildings or multi-use classroom labs.

Manhattan College's Computer Labs were featured in a recent article on the LabStats website:  How to Even Out Computer Lab Usage Across Campus

The launch of the LabSeat project was a result of a collaboration of IT Services Operations, Web and Collaboration and Desktop Operations teams.  They were able to use LabStats Application Programming Interface (API) and make it possible to share LabStats data with other software programs.
The result of this successful initiative resulted in an excellent tool which helps students find tech on campus and allows IT Services to use the data to run our labs and equipment more efficiently.

Partially reposted from:  Helping Students Find Tech on Campus

End of Semester Technology Tool Kit

Need to get those final papers printed? Avoid the long lines at the library kiosk or the computer lab printers and print wirelessly using Web Print, navigate to :  https://webprint.manhattan.edu/
Web Print is a a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer.

If you are searching for a lab printer to print your papers or need to collaborate with classmates in a computer lab consider using LabSeat

Lab Seat allows you to check computer availability in real time before you leave for the lab.  This is especially useful during busier times such as finals week as you can choose where to study by how many computers are available.

Web Print and LabSeat can both be reached by typing key words: LabSeat and  Web Print into Quick Links search from the inside.manhattan.edu site.

The Glance MC App is also a useful resource which allows clients to view a compilation of features: including Jaspernet card, School Calendar, links to LabSeat, Web Print, Campus Directory and the Quadrangle etc from your mobile device.

• The Glance MC App is available in the iTunes App Store and on Google Play - simply search for “Glance MC”. For more information on this student-developed app, see the ITS Glance MC Mobile App page.

Week 11 Tech Showcase - LabSeat

LabSeat is a useful tool at Manhattan College that allows you to check the availability of a computer lab on campus. With LabSeat, you can see the number of PCs in the room as well as if they are being used or offline.  
LabSeat is especially useful when it’s time for finals and you need to find a good studying spot in the computer labs.

Note the bar colors signify:

Green means go! Plenty of availability
Yellow means 75% full

To get started, please visit this link for LabSeat.

For more information and instructions on using LabSeat, please visit this Knowledge Base Article: LabSeat: Find an Open Computer on Campus

IT Services is interested in your feedback on LabSeat.  Please take a few moments to complete the following LabSeat Survey. 

Contact IT Services with any questions:

• Call: 718-862-7973
• Email: its@manhattan.edu

ITS to Launch Virtual Technology Showcase

Virtual Technology Showcase at Manhattan College will commence for 12 Weeks

ITS will be releasing a Virtual Technology Showcase on the Manhattan College ITS Blog that will extend over the course of 12 weeks.

The objective of the Showcase is to familiarize the Manhattan College community with the technology found at the college as well as the initiatives started by Manhattan College IT Services. The blog posts will highlight the ways technology can improve your daily experience at the college.

Each topic consists of information and instructions regarding the technology for that week as well as a questionnaire at the end asking for various feedback.

Topics to be covered include:

• Kramer VIA GO Wireless Presentation (aka AirPlayV2) 
• Crestron Multihead Connection
• Web Print Wireless Printing
• formMule Google Sheet Addon that allows you to easily send mail merges
• Jamboard a collaborative digital whiteboard
• Lynda.com
• Glance MC App
• G Suite Productivity Apps
• Badging: Digital Badges provide a way to showcase an accomplishment or skill 
• LabSeat
• Google Hangouts Meet Hardware
• 25Live the college's room scheduling software

End of Semester Technology Tool Kit

Need to get those final papers printed? Avoid the long lines at the library kiosk or the computer lab printers and print wirelessly using Web Print, navigate to :  https://webprint.manhattan.edu/
Web Print is a a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer.

If you are searching for a lab printer to print your papers or need to collaborate with classmates in a computer lab consider using LabSeat

Lab Seat allows you to check computer availability in real time before you leave for the lab.  This is especially useful during busier times such as finals week as you can choose where to study by how many computers are available.

Web Print and LabSeat can both be reached by typing key words: LabSeat and  Web Print into Quick Links search from the inside.manhattan.edu site.

The Glance MC App is a also a useful resource which allows clients to view a compilation of features: including Jaspernet card, School Calendar, links to LabSeat, Web Print, Campus Directory and the Quadrangle etc.

• The Glance MC App is available in the iTunes App Store and on Google Play - simply search for “Glance MC”. For more information on this student-developed app, see the ITS Glance MC Mobile App page.

Logging Out of Manhattan College Computer Labs

Remembering to Log Out of your Manhattan College computer is key to keeping the LabSeat (site that informs students which computer lab availability) up to date.

LabSeat: Find an Open Computer on Campus

Have you ever encountered a situation when you needed to use a lab computer,  but you arrived and all of the computers were already in use?  Looking for a quiet corner to study?

Well, thanks to a new web application called LabSeat that was installed on our lab computers earlier this year, you can check computer availability in real time before you leave for the lab.  This will be especially useful during busier times such as midterms and finals week as you can choose where to study by how many computers are available.

Access the LabSeat application to view computer availability via any of the methods below:

Direct Link:  
https://go.manhattan.edu/labseat

• Take a look at the list of labs and click on the lab you would like to view    

Via the Glance MC App:  Under Featured Links:  Locate an Open Computer 

Via the college's Quicklinks on the insidemanhattan.edu website or the Glance MC App, using any of the following search terms:  computer, lab,LabSeat, etc. (Note Glance MC IOS users can save the link to their app Favorites) 

Via the ITS website: https://inside.manhattan.edu/offices/its/computer-labs.php

Click on the arrow at the end of the room and you will see:

• A map of the Computer Lab
• Hours computer lab is open
• Classes scheduled in each classroom/open lab

For more information click on KBA titled: LabSeat: Find an Open Computer on Campus 

LabSeat Outage Resolved

Update: We have identified a solution that is approved by LabStats.  The Desktop Operations team is working on deploying it now.  We expect that LabSeat data should be correct by Monday morning

At 7:22AM Friday December 1st, 2017 it was discovered that LabStats, the product powering LabSeat, is experiencing an outage.  Manhattan College ITS immediately reported the issue to LabStats Support.  We are awaiting an update from LabStats.  This post will be updated when we receive communication from LabStats.

LabSeat: Find an Open Computer on Campus

Have you ever encountered a situation when you needed to use a lab computer,  but you arrived and all of the computers were already in use?  Looking for a quiet corner to study?

Well, thanks to a new web application called LabSeat that was installed on our lab computers earlier this year, you can check computer availability in real time before you leave for the lab.  This will be especially useful during busier times such as midterms and finals week as you can choose where to study by how many computers are available.

Access the LabSeat application to view computer availability via any of the methods below:

Direct Link:  
https://go.manhattan.edu/labseat

• Take a look at the list of labs and click on the lab you would like to view    

Via the Glance MC App:  Under Featured Links:  Locate an Open Computer 

Via the college's Quicklinks on the insidemanhattan.edu website or the Glance MC App, using any of the following search terms:  computer, lab,LabSeat, etc. (Note Glance MC IOS users can save the link to their app Favorites) 

Via the ITS website: https://inside.manhattan.edu/offices/its/computer-labs.php

Click on the arrow at the end of the room and you will see:

• A map of the Computer Lab
• Hours computer lab is open
• Classes scheduled in each classroom/open lab

For more information click on KBA titled: LabSeat: Find an Open Computer on Campus