ITS to launch 14-week Summer Collaboration Challenge #14weekchallenge #howispentmysummervacation

Starting Monday May 23rd, ITS will be releasing a series of weekly tips aimed at improving communication and collaboration within the Manhattan College Community.  A new tip will be available each week for the 14-weeks between commencement and the start of the 2016-2017 academic year. Whether you are on campus or at home - student or employee - anyone can participate!  

The 14-week Summer Collaboration Challenge will include tips and tricks ranging from basic to advanced topics such as email, Google Apps, ways to communicate to large audiences, better manage time and activities via online calendars, and many more. Participants will have the opportunity to complete each phase of the 14-week challenge at their own pace - all at once, or as topics are released. Track your progress by completing a short questionnaire at the end of each challenge and earn the 14-week Collaboration Challenge badge at the end of the program!

Self-Service OFFLINE

ITS is aware of an issue affecting Self-Service.  We are currently troubleshooting the issue and will have an update shortly.  Users accessing Self-Service are currently able to authenticate to the system, however, navigating to links within Self-Service is not working.

Update:  Service restored approximately 12:05PM.

Room Checks are Electronic

You may have noticed a paper room check sign in sheet in your classroom.  In our continued efforts toward sustainability, these sheets will no longer be utilized.  All ITS Room Checks will be logged in Banner Self Service.  If you wish to review a room check report for a particular room, simply email its@manhattan.edu to request the record for a room.

Classroom Technology Survey

Please take a few minutes to provide feedback on the latest generation Renovated Classroom.  We will use this feedback when planning for future renovations.
Click here for the survey.

List of Software Requestable for Manhattan College Owned Devices

In our continued efforts to provide exceptional customer service, we have created a new Knowledge Base Article (KBA) that lists all software that is available for installation on Manhattan College owned computers.  This list is a work in progress.  We are constantly working with vendors to secure the most cost efficient licensing options for the College.  We do not have all available software listed yet.  We are inventorying all software and listing once we confirm.  Here is a link to the KBA.

INFORMATION TECHNOLOGY SERVICES TRAINING COORDINATOR

Please spread the word.  ITS is looking for an Information Technology Services Training Coordinator.  See posting here.

Computer Lab Software Request Deadline - Friday, May 13th, 2016

If you would like to request an upgrade of a software already installed in the computer labs OR if you would like us to install a new software in the computer labs on campus, please fill out the Software Request form linked to below (click the big green box that says “Request Service”):

http://go.manhattan.edu/softwarerequest

Please note that fully completed forms are required for any change to the labs, even for free software. All software installation media and licenses are also required by the due date. 

Requests for the Fall 2016 semester should be submitted by Friday, May 13th, 2016. Requests submitted after the deadline may not be installed in the labs for the Fall 2016 semester. This is because we need time to develop an installation procedure and test the software in the lab environment before deploying the software. We also require a number of weeks to deploy the lab images across campus, which means our solutions need to be complete and tested several weeks prior to classes beginning.

Please submit your Software Request forms ASAP.