The Advising Student Profile allows you to view the same information as your students in the same exact format. It is a great way to get on the same page when advising students. Check out this article that explains how to access the awesome resource!
Monday, August 26, 2024
Students: How to Look Up Your Schedule
Student, please review this article that explains how to look up your course schedule.
Tell ITS!
#TellITS - ITS needs your help identifying and reporting technology issues on campus. ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!
Have you noticed the signage on campus “Tell ITS”? You should be seeing it on fliers, digital signage and on computers around campus.
You can use the Feedback option to let us know how you think we're doing.
Fun fact: A faculty member brought the "Grid View" extension to our attention and we were able to share that information more widely! Your input and ideas are important to us and could be beneficial to all of Manhattan College!
Have a good experience? Let us know!
Have a bad experience? Let us know what went wrong so we can correct it for the future.
Have an idea to improve technology at the college? We want to know about it.
Make sure to give us your name so we can give you credit if the idea is implemented.
If you come across a technology issue on campus, please do not hesitate to report it to its@manhattan.edu or 718-862-7973 immediately. For your convenience, you may also report issues or provide us with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus or any ITS webpage. You can also access this form via http://manhattan.edu/tellits. You will be directed to fill out a brief online form, just like the one linked above, detailing the nature of the issue and/or providing feedback. The faster we know about an issue, the faster we can resolve it. We need your help to make sure that issues are resolved as quickly and efficiently as possible.
Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024
ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024. Response times for all other requests will be slower than normal. We apologize for any inconvenience.
Friday, August 23, 2024
Message from the CIO: Changes to Duo Push Authentication
To the Manhattan University Community,
In an effort to increase our Cybersecurity posture, Duo will enable Verified Duo Push starting tomorrow, Saturday August 24th, 2024.
Verified Duo Push enables Manhattan University to be more secure in its authentication process. Instead of just hitting the green approve button, it will now ask you for a 4 digit code when you send a Duo Push to your mobile device.
If you have any questions, please send an email to its@manhattan.edu.
Thank you for your time and cooperation in this matter.
Sincerely,
Melvin Lasky
Chief Information Officer
Information Technology Services
Chief Information Officer
Information Technology Services
Monday, August 19, 2024
Classroom Training Fall 2024
As the Fall Semester is approaching we would like to remind all faculty that ITS is available to provide one on one or group training on classroom technology. Availability is limited and dependent on classroom availability as well, so get your spot today! Use this form to sign up. Make sure to indicate the classroom(s) you would like to review and the dates and times that you are available and we will get you scheduled.
Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024
ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024. Response times for all other requests will be slower than normal. We apologize for any inconvenience.
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