DLS Network Outage - 7/5

UPDATE 7/17: Construction affecting the network has been completed as of 7/14. If you are still experiencing network issues, please reach out using the channels below.

UPDATE 7/7: This downtime is expected to be resolved by Monday, July, 17th. This may change if any complications occur

Due to construction being conducted on the 3rd Floor of De La Salle Hall, our network equipment will be taken offline, which is causing network outages throughout the building. These outages will continue to happen for the foreseeable future. We will keep you updated with any news we receive.

We apologize for any inconvenience that this may cause. If you have any questions or concerns, please do not hesitate to contact ITS by emailing its@manhattan.edu.

Scheduled Maintenance: Administrative Systems

Dear Colleagues,

The scheduled Administrative System maintenance is complete.

Banner & Self-Service are back online.

Thank you for your patience.

Information Technology Services 

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Dear Colleagues,

Information Technology Services will be performing maintenance on our Administrative system which will require Banner Production & Self-Service systems to be offline (not available) on June 15th (Thursday) starting at 8:00 PM - 12:00 AM.

Thank you in advance.

Information Technology Services

PLANNED NETWORK OUTAGES 6/20-6/22: Hayden, DLS & Leo

UPDATE 6/22 7:04 PM: Maintenance has been completed. Network connectivity in Leo Buidling is restored.

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UPDATE 6/21: Maintenance has been completed. Network connectivity in DLS is restored.

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UPDATE 6/20 6:29 PM: Maintenance has been completed. Network connectivity in Hayden Hall is restored.

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In order to improve network reliability throughout campus, ITS will be conducting upgrades on network equipment that services the campus. The maintenance will occur on 6/20, 6/21 and 6/22 from 5:30PM to 7:30PM. During the maintenance windows, some network services in the following buildings, including internet access, scanning, and printing, may be unavailable.

The upgrade schedule is as follows:

Tuesday 6/20: Hayden

Wednesday 6/21: DLS

Thursday 6/22: Leo

Thank you for your understanding and cooperation. If you have any questions, please contact ITS at its@manhattan.edu or at our extension x-7973. 

Ongoing "Student Employment" scam

This morning, another gmail.com campaign of "student employment" money mule scam emails occurred.

The emails are similar to the following

**UPDATE** Degree Works Upgrade - Responsive Dashboard is Complete

Dear Colleagues,

The Degree Works 5.1.1 (Responsive Dashboard) Upgrade has been completed on schedule.

Thank you all for your cooperation with regard to this mandatory upgrade.

I hope everyone enjoys this Memorial Day Weekend!

Kevin

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Dear Colleagues,

A planned upgrade to Degree Works version 5.1.1 (Responsive Dashboard) is scheduled to begin on May 26th at 9:00 pm.

Please know that Degree Works production will be offline between May 26th (9:00 pm) through May 29th (12:00 pm).

Once this upgrade is completed, the Degree Works Classic version will no longer be available.

Thank you,

Information Technology Services

PLANNED NETWORK OUTAGE 5/25: Memorial Hall

 

ITS are planning to upgrade network infrastructure in Memorial Hall next Thursday, 5/25 from 5:30PM to 7:30PM. 

During the maintenance window, some network services in Memorial Hall, including internet access, scanning, and printing, may be unavailable.

Thank you for your understanding and cooperation.

UPDATE 5/25 18:49: Maintenance has been completed. Network connectivity in Memorial Hall is restored. 

Your Feedback Is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.

Google Jamboard is a digital whiteboard that can be used by students, professors, and staff. It has a range of features from digital whiteboards to remote collaboration to video conferencing and more. ITS introduced them on campus during the Summer of 2017 and they are currently located in:

Leo Student Study Space- (4 Jamboards available for use)
Leo Center for Academic Success

Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why, and how you are using it.

Smart classrooms are defined as rooms that have the latest technology standard in place.

Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why, and how you are using it.

Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.

Please take this 1-2 minute survey to tell us about your experience with ITS for the Spring 2022 semester.