Leo, Higgins & GPAC Network Outage Affecting Phones & Card Access As Well

Update January 9, 2025 2:58PM: 

We believe that all services have now been restored. Please report any issues you may experience and we will work to resolve.

Update January 6, 2025 9:13AM from CIO Melvin Lasky:

To the Manhattan University Community,
During the Christmas Holiday, we relocated our data center from RLC to the Leo building. Unfortunately, unexpected delays with Fiber have caused the network in the Leo and Higgins buildings to be offline. Some items include WiFi in those buildings, some phones, network connections, etc.

We are hopeful that the fiber will be delivered today / tomorrow and the building will be online by Wednesday morning.

Sorry for any inconvenience this is causing, and thank you for your patience as we try to resolve this situation.

Sincerely,

Melvin Lasky
Chief Information Officer
Information Technology Services

During the break ITS worked diligently to move the data center from RLC to Leo. Due to a shipping delay of fiber cable there is a network outage affecting Leo, Higgins and GPAC. This outage also affects phones and card access to the aforementioned buildings. As we are waiting on fiber cabling we do not have an ETA on resolution.