UPDATE: Planned Network Maintenance Miguel Hall 4/17 at 7am

UPDATE: The planned network maintenance has been successfully completed as of 8:00am this morning. We apologize for any inconvenience that this may have caused.

UPDATE: Due to some unforeseen circumstances, this scheduled maintenance will be re-scheduled for Monday, April 17th from 7:00am-8:00am. We apologize for this inconvenience.

ITS will be conducting network maintenance on first floor of Miguel Hall on Thursday, April 13th, which will cause some localized network outages between 7am and 8am.

In order to replace improve network reliability, there will be scheduled network maintenance in order to replace some network equipment. This network maintenance will affect the wired and wireless networks on the first floor of Miguel Hall.

We apologize for this inconvenience. If you have any questions, please feel free to contact ITS at x-7973 or its@manhattan.edu

RESOLVED - Self-service temporarily down for emergency maintenance

Self-service will be down for approximately 10 minutes for emergency maintenance. We apologize for any inconvenience.

Projector Auto Sleep being Enabled on Campus

In our continued efforts toward sustainability we have decided to implement an automated sleep timer on the projectors.  To balance class interruptions, projectors will turn off after four hours of non use.  As always, we encourage you to turn off the projectors when you are done with your classes.

Standardization of Crestron Control Units

In our continued effort toward exceptional customer service, we are starting a project today that will standardize the looks of the buttons on the Crestron Control Units in classrooms across campus.  As part of this initiative we will install engraved button labels and enable the backlight to make the buttons more easily viewable.  The volume level light will also be enabled.  See pictures below:

Before

After

Brief emergency Self-Service maintenance tonight around 7:00 P.M.

Please be advised, ITS will be quickly performing emergency system maintenance early this evening: Monday, 4/3/2017, around 7:00 P.M.

Self-service Banner will look different for approximately 5-15 minutes while the maintenance is taking place.

Don’t Be Fooled! Protect Yourself and Your Identity

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

• Read your credit card, bank, and pay statements carefully each month. Look for unusual or unexpected transactions. Remember also to review recurring bill charges and other important personal account information.
• Review your health insurance plan statements and claims. Look for unusual or unexpected transactions.
• Shred it! Shred any documents with personal, financial, or medical information before you throw them away.
• Take advantage of free annual credit reports. In the US, the three major credit reporting agencies provide a free credit report once a year upon request.
• If a request for your personal info doesn’t feel right, do not feel obligated to respond! Legitimate companies won’t ask for personal information such as your social security number, password, or account number in a pop-up ad, e-mail, text, or unsolicited phone call.
• Limit the personal information you share on social media. Also, check your privacy settings every time you update an application or operating system (or at least every few months).
• Put a password on it. Protect your online accounts and mobile devices with strong, unique passwords or passphrases.
• Limit use of public Wi-Fi. Be careful when using free Wi-Fi, which may not be secure. Consider waiting to access online banking information or other sensitive accounts until you are at home.
• Secure your devices. Encrypt your hard drive, use a VPN, and ensure that your systems, apps, antivirus software, and plug-ins are up-to-date.

If you become a victim of identity theft:

• File a report with the US Federal Trade Commission at IdentityTheft.gov
• Use the identity theft report to file a police report. Make sure you keep a copy of both reports in a safe place.
• Flag your credit reports by contacting the fraud departments of any one of the three major credit bureaus: Equifax (800-525-6285), Experian (888-397-3742), or TransUnion (800-680-7289).

Partially reposted from: https://www.educause.edu/focus-areas-and-initiatives/policy-and-security/cybersecurity-initiative/community-engagement/security-awareness

Computer Lab Software Request Deadline for Fall 2017 is May 12, 2017

If you would like to request an upgrade of a software already installed in the computer labs or if you would like us to install a new software in the computer labs on campus, please fully read through the information on the link provided and fill out the Software Request form here. (click the big green box that says “Request Service”)

Note that software listed here is already slated to be installed, it is not necessary to submit requests for software, unless updating to a new version.

Please note that fully completed forms are required for any change to the labs, even for free software. All software installation media and licenses are also required by the due date.

Requests for the Fall 2017 semester should be submitted by May 12, 2017. Requests submitted after the deadline may not be installed in the labs for the Fall 2017 semester. This is because we need time to develop an installation procedure and test the software in the lab environment before deploying the software. We also require a number of weeks to deploy the lab images across campus, which means our solutions need to be complete and tested several weeks prior to classes beginning.

Please submit your Software Request forms ASAP.