Semesterly Reminder to Check drive.google.com

 This is your semesterly reminder to make sure that all your files are backed up by checking drive.google.com to make sure that your file sync is working properly. If your files do not show up at drive.google.com they are not properly backed up and are at risk of loss. If you need any assistance, email its@manhattan.edu.

Google Workspace Knowledge Base Category

 Check out our Google Workspace Knowledge Base Category to learn more about Google Workspace.

Update Campus Directory

 This is your semesterly reminder to make sure that your Campus Directory entry is correct. Make sure the phone number and office location is correct. If you need an update, review these instructions.

Fall 2024 Client Services Prioritized Support August 26 - September 20, 2024

  ITS Client Services will be providing priority support to classroom issues and network support requests from August 26 - September 20, 2024.  Response times for all other requests will be slower than normal.  We apologize for any inconvenience.

Network Issue Affecting Phone System

Update 9/13/24 3:23PM: Outage resolved. All is working as per normal now.

 We are aware of a network issue that is also affecting the phone system. Some VOIP phones will not work until this is resolved.

Update Desk Phone Caller ID

 This is your semesterly reminder to submit a request if you need the name on your phone caller ID to be updated. Note that the Naming convention is Last Name First Initial (ex: Musal R).

Tech Tip Data Retention with Google Drive Shared Drives

 The best practice with saving files that are important to the institution or department, is to store these documents in a Google Drive Shared Drive. Learn more about Shared Drives.