Wednesday, October 15, 2014

Java 8 upgrade is affecting access to Banner

If you have not yet updated to Java 8, we suggest holding off on doing so for the moment.  If you have already updated, are you receiving the following error message when attempting to access Banner?

Java recently released a new version (Java 8).  If you have updated in the last few days, you are likely receiving the error message displayed on the left.

We have a temporary work around in place.  Basically, uninstall Java 8 and reinstall Java 7.

We created a Knowledge Base Article with directions for how to fix this issue.  The Knowledge Base Article can be found here: