Monday, September 28, 2015

Identified Issue: Email Notifications from Some Campus Services Not Being Received

ITS has identified an issue where email messages from campus systems such as Moodle, 25Live, and others are not being forwarded to their intended recipients.  ITS has opened a support ticket with Google (Gmail) and has taken steps to update email configurations to mitigate the issue.  To date, these steps have not resolved the issue and we continue to work with Google and others to implement a solution that allows all campus systems to reliably send email messages.

If you are experiencing similar issues with JasperNet services not listed above, please inform ITS by emailing

Despite email notifications not being received, all systems are functioning normally.  Until this issue is resolved, it is recommended that users connect to the affected systems to retrieve information.