Tuesday, May 31, 2016

Partial License Server Outage

One of the primary license servers for specialty software is down. We are aware of the issue and working on resolving the problem as soon as possible. In the interim, certain pieces of software may be inaccessible.

If you are having trouble with a particular piece of software, please open a ticket with ITS by sending an email to [its@manhattan.edu] indicating which piece of software you are experiencing trouble with, when the trouble began, and how crucial the use of the software is. We are triaging based on specific issues reported, so please do not hesitate to inform us of the issue that you are experiencing.

List of known, potentially affected software:

  • 3DS Abaqus Research License
  • Computer and Structures SAP2000
  • COMSOL Multiphysics
  • Maplesoft Maple
  • National Instruments LabView
  • Siemens NX
  • Tekla Structures
  • Trane Trace 700
  • Wolfram Mathematica