Tech Tip #2
This weeks tech tip focuses on how to get the fastest response/help when you are creating a ticket. As we have transitioned to online learning and working and issues arise, this tip will help you to create a ticket that has all the right information so ITS can help you faster!
** Bonus Tip **
Service Catalog to submit tickets. Submitting via the service catalog ensures that your ticket is going to the appropriate team right away and will result in a faster resolution.
For more help, please contact ITS at email@example.com or 718-862-7973