Wednesday, May 1, 2019

Write now, send later with "Scheduled Send" in Gmail

What’s changing

You can now schedule your emails in Gmail to be sent at a later date and time. We’re launching this feature on Android, iOS and Gmail on the web.
screen shot of "scheduled" send in Gmail

Why you’d use it

Just write your email as you normally would, then schedule it to be sent at a more appropriate date or time. This gives you greater control, allowing you to shift your work time to wherever and whenever is most convenient to you and your recipients. Additionally, it’s even easier to collaborate globally, allowing you to work across time-zones while still respecting everyone’s digital well-being.

How to get started

  • End users: When drafting an original email or reply in Gmail, you’ll now see an arrow next to the “Send” button.
    • Clicking this arrow now gives you the option “Schedule send” option.
    • After clicking “Schedule send”, you can pick the specific date & time you’d like the message to be delivered.


Contact IT Services with any questions:

Tuesday, April 30, 2019

G Suite Update: The “Team Drives” feature of Google Drive will be renamed to “shared drives.”

What’s changing 

The “Team Drives” feature of Google Drive will be renamed to “shared drives.” This will impact: 
  • Drive on web and mobile: Timing may vary depending on the specific platform. See below for more info.
  • Drive File Stream: Beginning on May 31, 2019, with the Drive File Stream version 31 release, “Team Drives” will be renamed to “shared drives” in the Drive File Stream navigation. This may require you to update settings on your devices (see below for more info). 

Why it’s changing 

This change will not impact Team Drives functionality; it is simply a name change. Our users have told us that they use Team Drives for a lot more than sharing within teams, so “shared drives” makes it easier to understand how you could use them.


How to get started 

  • End users: In Google Drive, in the left hand side panel, “Team Drives” will be renamed to “Shared drives.” Any desktop shortcuts that link to content inside of shared drives will need to be updated.
For more details on the transition refer to this G Suite Updates Blog Post

Refer to this KBA on Google Drive Best Practices 
For more details on using Team Drives review this blog post: Get Started with Team Drives


Monday, April 29, 2019

25Live Outage


Update 4/29/19 @ 10:49PM: Collegenet indicates the issue is resolved and being monitored. 

Should you experience issues, please email its@manhattan.edu so that it can be investigated.

Update 4/29/19 @ 4:02PM: Collegenet indicates they are still working on the issue.

Update 4/29/19 @ 1:04PM: Collegenet indicates issue resolved.

We are aware of an issue with 25Live not loading or loading extremely slow.  Collegenet support has been notified of this issue.  We are awaiting their resolution.

Your Feedback Is Needed!

As another semester comes to an end we need your help! We are evaluating how certain services and products benefit the Manhattan College community or could bring value to a particular classroom/computer lab. Please help us by completing the following surveys. Each one will only take 5 minutes or less and your feedback is valued.


Web Print (powered by PaperCut) is a web-based printing service that allows quick printing on campus from your own laptop to any public computer lab printer without the need to install any software. ITS has taken the initiative to implement Web Print in the following computer labs:

DLS - 309, 314
LEO - 102
OMAL - 1FL, 206, 410, 506, Kiosk
RLC - 102, 103, 104, 105, 107, 208


Please take this 2-3 minute survey to tell us about your experience with Web Print and help us learn more about how we can improve this service.


Google Jamboard is a digital whiteboard that can be used by students, professors and staff. It has a range of features from digital whiteboard to remote collaboration to video conferencing and more. ITS introduced them on campus during Summer of 2017 and they are currently located in:

O'Malley - 401
Thomas - Center for Academic Success


Please take this 4-5 minute survey to tell us about your experience with Google Jamboard and help us learn more about where, when, why and how you are using it.


Smart classrooms are defined as rooms that have the latest technology standard in place.


Please take this 4-5 minute survey to tell us about your experience with classroom technology and help us learn more about where, when, why and how you are using it.


Customer satisfaction is very important to us. We value your feedback and would like to hear about your overall experience with ITS.


Please take this 1-2 minute survey to tell us about your experience with ITS for the Spring '19 semester.






Sunday, April 28, 2019

Finals Week Spring 2019 - ITS Client Services Limited Hours

All Client Services and Operations offices will have limited staffing for Finals Week of the Spring 2019 Semester: May 6-May 10.

Within this time frame, the following types of issues will be prioritized: Classroom Emergency Issues
Previously Scheduled Appointments


All other issues may be be delayed.

If support is needed, as always, please contact IT Services and we will be with you as quickly as we can:

email: its@manhattan.edu call: 718-862-7973

Please be mindful that this policy is being put into place so that we can better support the Manhattan College community. If you have any specific questions or concerns, contact:
email: its@manhattan.edu
call: 718-862-7973

Week 10 Tech Showcase: Digital Badges


Digital Badges Convey Mastery of a Topic

ITS has begun a new initiative to promote digital badging. Digital badging is the process of giving digital badges to those who have met a criteria which involves completing comprehensive material of that topic. The verified digital badges can then be displayed on a resume to reflect your achievements for that particular topic.






ITS offers badges for certain challenges such as the Google Collaboration Challenge and the Digital Accessibility Challenge, which people can continuously take throughout the year. If you would like to complete these challenges to receive a Digital Badge, you can simply navigate to the ITS Blog through Quick Links and use the search bar to find each week.  The Digital Badge's are awarded through a website named Credly.
Example of a Manhattan College issued badge awarded for completing a Digital Accessibility online challenge.

Additional Resources:
Digital Badge Information
Credly Knowledge Base


We are interested in your feedback, please take a few moments to complete the following Digital Badge Survey.

Partially reposted from an Educause Launching Digital Credentials Course

Tuesday, April 23, 2019

Google Help Centers and Community


computer with images on it next to computer are books & a mug




Partially reposted from Google for Higher Education Resources