Sunday, November 22, 2015

RESOLVED - Licensing issue with AspenTech Products (HYSYS)

Update:

The licensing issue with AspenTech products has been resolved. The AspenTech products that were functioning properly before Saturday, November 21st, 2015 are now functioning properly again. Specifically, AspenTech products are usable in the RLC 102 and OMAL 206 computer labs.

A second issue with AspenTech products crashing on startup in RLC 103 is not yet resolved, but it will be resolved when the lab is reimaged. The installation is corrupt and, therefore, resolving the licensing issue did not prevent the program from crashing on startup.

If there are other labs besides RLC 102 and OMAL 206 that were functioning properly before Saturday, November 21st, 2015, but are not functioning properly at this time, please notify its@manhattan.edu.

Original post:


There is a licensing issue with AspenTech products. The programs will not function until the issue is resolved. We are working diligently to fix the issue as soon as possible. This blog post will be updated when the issue has been resolved.