ITS is aware of a service outage affecting multiple campus systems and is in the process of troubleshooting. We'll provide an update once the extent of the outage is known.
Update 1 - 6:20PM: ITS has identified the network outage and service availability has returned.
RESOLVED: As of 12:00PM 9/28/21, the Moodle Assignment Grading feature is functioning as expected. If you are still experiencing issues, please submit a ticket to ITS.
ITS is currently investigating an issue regarding assignment grading in Moodle.
We ask that users do not attempt the assignment grading feature in Moodle for the time being. We will update the community as more information becomes available.
The issue for this maintenance has been currently resolved. Further maintenance has been cancelled.
ITS will be conducting emergency maintenance of the Moodle at 7pm tonight Monday September 27 2021.
During this time, the Manhattan College Moodle system will be OFFLINE. We anticipate that the maintenance will be completed between 7PM - 8PM during which time the Moodle system may be UNAVAILABLE.
UPDATE: As of approximately 8:20PM Friday 10/1/2021, Moodle updates are complete and the system is functioning normally.
The Manhattan College Moodle system will be OFFLINE for system maintenance starting at 8:00PM on Friday 10/1/21 to implement important system updates. We anticipate that the maintenance will be completed between 8PM - 10PM during which time the Moodle system may be UNAVAILABLE.
ITS is hiring and looking to fill the following 2 student positions ASAP:
As we make our way into the future, the world becoming more digital by the day, it is important we are all cyber aware and understand the meaning of cyber security. In an article written by Sharon Shea, cyber security is explained to be “the protection of internet-connected systems such as hardware, software and data from cyberthreats”. Cyber security is broken up into many sections including:
Data security
Network security
Cloud security
Cyber security’s importance increases as the number of users, devices and programs continue to increase as well. This forces us to learn the threats that we are being exposed to everyday and how we can prevent them. Some threats include:
Malware
Social engineering
Phishing
By keeping up with the changing risks, we can make our own changes as simple as enabling a firewall or making complex and unique passwords for your different accounts. There are several tips you can follow including the ones in this blog post.
With our growing cyber awareness, the need for professionals in the field also grows. Cyber security comes with multiple opportunities to start a career. Some security roles include:
Security engineers
Security Architects
Security Analysts
Many other career paths are available within the field of cyber security and are in demand. The industry is in high demand for professionals who can fulfill such roles.
The growth of cyber security comes with knowledge we should all be aware of, including the risks, preventative measures, and the job opportunities it opens. Cyber security is taking on the world at an increasing pace.
Source: Shea, Sharon, et al. “What Is Cybersecurity? Everything You Need to Know.” SearchSecurity, TechTarget, 25 May 2021, searchsecurity.techtarget.com/definition/cybersecurity.
With the convenience of the cloud and apps like Google Drive, it’s pretty easy to forget to back up your data. This is just a friendly reminder to do so!
#TellITS - ITS needs your help identifying and reporting technology issues on campus. ITS has been using the Tell ITS form as a way to alert us to technology issues so that we can help resolve them sooner. If you see an issue, loose cable, or something that just doesn't look right - we want to know about it!
Last Spring, ITS at Manhattan College introduced a student developed Chatbot to assist the community with IT related issues. This Chatbot was entirely created by a former STAR, Alberto DeAngelis ‘20, and was designed to bring you quick resolutions with the information you need to resolve potential issues you might encounter!
ITS will be conducting emergency maintenance in the RLC datacenter tomorrow September 18 beginning at 8am.
There will be sporadic outages of several services including:
Banner, Onecard, door access.
Gmail and Google services will NOT be affected.
ITS is currently in the process of updating the Kramers across campus. These updates will take place over the next month and are expected to improve the service experience.
To ensure a smooth experience with the app please make sure that you have the most current version of the app. This can be found by hitting the gear icon on the upper right hand corner of the app. It will be listed under “General” and will be right at the top. Below please find the current version number.
Anyone that has not already downloaded the app or have downloaded it directly from the college kramer website, you will need to use the direct Windows download or the direct Mac download for the latest version.
Additionally, ITS has created this article that contains the download links as well as the current version. We will be monitoring the updates monthly and updating the article so the current version is always displayed. We encourage you to reference this article if you are having trouble connecting as it might be that you are using an outdated version.
Last Spring, ITS at Manhattan College introduced a student developed Chatbot to assist the community with IT related issues. This Chatbot was entirely created by a former STAR, Alberto DeAngelis ‘20, and was designed to bring you quick resolutions with the information you need to resolve potential issues you might encounter!
This summer, RLC 103 received some new tech and we want to invite you to come use it!
RLC 103 is now equipped with 10 brand new chromboxes that you can use with improved ease. You may notice that the start screen looks a little different from other computer lab computers on campus but we have made this handy guide for navigating these fast new machines.
ITS encourages you to come down to RLC 103 and check them out! The major benefits are:
No longer require you to sign in! That's right, you heard correctly. You will only need to sign out of your session when you are done using the chromebox. This ensures a quick start to your session. You will still need to sign into your email, calendar, etc, but will not need to sign in to start your session. Note: One sign in is often enough when staying in Manhattan College sites.
They can be used to access other computers on campus that contain important software. You can use Remotely to access other computers on campus that are equipped with necessary softwares such as AutoCad, SPSS, MATLAB, and others.
UPDATE: As of approximately 8PM Thursday 9/9/2021, MCS and ProDev updates are complete and the systems are back online.
MCS and ProDev Moodle system maintenance has been scheduled for Thursday 9/9/2021 from 7PM-12AM and will be OFFLINE. The main Moodle system (lms.manhattan.edu) will not be affected.
An error with the Glance MC Daily Pass may have shown incorrect COVID compliance data for some users.
Some users who completed the Daily Symptom Tracker using the Glance MC app prior to 8AM today may have received an incorrect Grab N Go designation as Manhattan College adopts Key to NYC COVID compliance requirements.
Solution: Simply force-close and re-open the Glance MC App to display the correct pass information.
25Live will be unavailable during this maintenance window.
