Telephone System Upgrade - 2013

Information about a new Telephone upgrade @ Manhattan College.

1/3/2013 - Telephone System Upgrade Announcement
3/5/2013 - Telephone System Upgrade - Training Week of 3/11
3/8/2013 - Telephone System Upgrade - Coming Soon
3/8/2013 - SIGNUP: Telephone System Upgrade Training - 3/12-3/15
3/25/2013 - Upgrade Postponed -- How to report Issues

3/15/2013 - New Phone Welcome Letter

My phone was recently upgraded.  What's next??

If your phone was recently upgraded, you will need to take some additional steps to complete the upgrade process:

  1. Check your "old" voicemail
    Voicemail stored on the old telephone system will only be accessible for a short period of time during the migration period.  The old system will be removed in a few weeks, so please login to the ofl voicemail system to ensure that all of your old voicemail messages have been checked.  You can still access the old voicemail system by dialing x7116.
  2. Setup your "new" voicemail box
    You will be required to setup your new voicemail box.  Steps were covered in the training sessions, however, you can also refer to the voicemail instructions.

Please submit questions or requests by emailing telephone@manhattan.edu

New Phone Deployment Schedule

Telephone installers will be deploying new telephone handsets to campus offices between 3/15 and 3/22.  The following schedule is an estimate of when locations will be affected - subject to change:

Monday 3/18 - RLC and LEO
Tuesday 3/19 - East Hill, Horan, RLC, and LEO
Wednesday 3/20 - RLC, LEO, MAHAN
Thursday 3/21 -
Friday 3/22 -

*** Upgrade to remaining areas postponed - More information will be posted soon....

Training Manuals and Information 

Please contact the telephone operator at x7105.  Please submit requests for changes or configuration updates by emailing telephone@manhattan.edu