Wednesday, August 8, 2018

Updates to JasperNet Account Self-Help Tool ( Coming Soon

Updates to the college's JasperNet Account self-help tool: will be released this week.

The 24/7 start.manhattan account tool allows one to activate a new account, reactivate an old account, and manage account access credentials.

The update better aligns the design with the college's current online web presence. As part of the update, we have also committed to following the practice of accessible web design to insure that the web pages are usable by everyone.

Besides the visual facelift, the tool update includes:
  • a front-page reorganization, with a more prominent Account Management section for existing users to provide or update an account recovery email address and change password, as needed
  • more and better confirmation emails at numerous steps of the account activation and management process, with emphasis on new user onboarding
  • a new Captcha solution, which replaces the challenge of deciphering characters or audio with a simple action to be taken by the person using the site. This functions to ensure that internet users filling out forms are indeed humans, thwarting the amount of spam produced by bots 

We encourage you to take a look at the new tool, and perhaps take the opportunity to update and/or provide a recovery (personal) email address for your account.  This will allow you to recover your account in the future without the involvement of ITS.  We also encourage you to change your password.

Additional workflow enhancements to streamline the employee onboarding process will be added in the coming weeks.

Screenshot of new Start. self-help tool self-help JasperNet account tool